Lead Digital Product Manager – Personalization, Next Best Action

USAA

Digital/Technical Product Manager Lead defining and scaling personalization strategy for USAA. Owning decisioning systems and leveraging insights for personalized member experiences.

Posted 5/13/2026full-timeSan Antonio • Arizona, Colorado, Florida, North Carolina, Texas, Virginia • 🇺🇸 United StatesSenior💰 $143,320 - $273,930 per yearWebsite

About the role

Key responsibilities & impact

Define and scale our Personalization and Next Best Action strategy
Own the vision, roadmap, and adoption of a unified decisioning system
Leverage Digital or Technology research and data-driven insights
Lead teams to envision and translate product opportunities into initiatives

Requirements

What you’ll need

Bachelor’s degree; OR 4 years of related experience may be substituted in lieu of degree
8 years Digital/Technology Product Management experience
Comprehensive knowledge of Technology/Digital products and emerging technology platforms
Proven track record to effectively develop, influence, present and communicate highly complex business concepts

Benefits

Comp & perks

Comprehensive medical, dental and vision plans
401(k)
Pension
Life insurance
Parental benefits
Adoption assistance
Paid time off program with paid holidays plus 16 paid volunteer hours
Various wellness programs
Career path planning and continuing education

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Digital Product ManagementTechnology Product ManagementData-driven insightsDecisioning system

Soft Skills

LeadershipCommunicationInfluencingPresentingVisioning