Principal Transformation Manager – Member Value

USAA

. Drive the direction and outcome of major, complex and strategic cross-functional project initiatives .

Posted 5/6/2026full-timeSan Antonio • Texas • 🇺🇸 United StatesLead💰 $164,780 - $296,610 per yearWebsite

About the role

Key responsibilities & impact

Drive the direction and outcome of major, complex and strategic cross-functional project initiatives
Apply master expertise of waterfall and/or agile methodologies to lead project initiatives
Translate business strategy into an integrated program plan
Negotiate trade-offs, ensure timely execution and successful implementation
Deliver on strategic transformation effectiveness through proactive identification of complex issues
Oversight of project management adherence to governance practices
Engage and align with executive senior leadership on strategic direction
Maintain effective communication with key stakeholders
Drive improvements to identify and correct areas requiring regulatory attention

Requirements

What you’ll need

Bachelor's degree; OR 4 years of related experience may be substituted in lieu of degree (14 years of experience in lieu of a degree)
10 years professional experience in leading consulting on complex strategic initiatives, process improvement, IT, or operations within a highly regulated environment of financial services
Deep technical experience and application of Waterfall and/or Agile methodologies
Mastery of project management consulting skills with extensive experience in system design and development
Extensive experience working with Third Parties and Vendors
Expert knowledge and application of laws and regulations that govern-third-party management
Extensive experience in the delivery of strategic change management, product development and delivery experience
Recent experience translating complex business strategy and vision into an executable business process and technology plan
Experience collaborating with key stakeholders and influencing senior leader decisions
Proven experience presenting to executive management.

Benefits

Comp & perks

comprehensive medical, dental and vision plans
401(k)
pension
life insurance
parental benefits
adoption assistance
paid time off program with paid holidays plus 16 paid volunteer hours
various wellness programs
career path planning and continuing education

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

project managementwaterfall methodologyagile methodologyprocess improvementsystem designdevelopmentstrategic change managementproduct developmentbusiness processtechnology planning

Soft Skills

leadershipcommunicationnegotiationstakeholder engagementinfluencingproblem-solvingstrategic thinkingcollaborationpresentation skillsexecutive alignment