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USAA

Federal Agencies Director

USAA

. leads the development, implementation, and management of federal agency programs and projects .

Posted 5/1/2026full-timeSan Antonio • Texas • 🇺🇸 United StatesLead💰 $114,080 - $218,030 per yearWebsite

About the role

Key responsibilities & impact
  • leads the development, implementation, and management of federal agency programs and projects
  • ensures alignment of all program activity to USAA strategic priorities
  • synchronizes and integrates advocacy-related initiatives and activities
  • provides enterprise strategic counsel and support related to federal agency advocacy
  • provides expert consultation and execution support to USAA National Platform issues
  • facilitates contact between internal and external stakeholders to complete business agreements and assists with contract negotiations
  • develops association federal agency advocacy strategy, planning, and integration to create partnerships
  • influences the development of association policies, standards, and procedures
  • collaborates with Marketing and Reputation partners
  • leads, monitors, motivates, and advises cross functional teams in the development and implementation of relationship and advocacy initiatives
  • represents USAA at selected public events engaging the federal agency community
  • analyzes and anticipates changes in the federal agency community

Requirements

What you’ll need
  • 8 years of experience developing and leading federal agency projects/programs
  • deep understanding of the federal agency environments, associated cultures, standards, and Code of Conduct
  • demonstrated ability to develop effective work plans, translating strategy to executable tactics, and guiding operations to plan completion
  • demonstrated ability to work collaboratively with internal and external partners, including matrixed work groups; share knowledge and coach partners to drive performance
  • comprehensive knowledge of federal agency operations and metrics (demographics/trends), federal agency markets, and basic financials
  • demonstrated ability to absorb and synthesize large quantities of information, and distill complex messages into succinct and compelling presentations applicable to business issues; excellent relationship development skills
  • strong verbal and written communication skills
  • expert knowledge of Microsoft Office products, including PowerPoint, Excel, and Word

Benefits

Comp & perks
  • comprehensive medical, dental and vision plans
  • 401(k)
  • pension
  • life insurance
  • parental benefits
  • adoption assistance
  • paid time off program with paid holidays plus 16 paid volunteer hours
  • various wellness programs
  • career path planning and continuing education

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
program developmentproject managementstrategic planningadvocacy strategycontract negotiationpolicy developmentrelationship managementdata analysispresentation skills
Soft Skills
collaborationleadershipcommunicationcoachingmotivationinfluencingproblem-solvingstrategic thinking