Designer – Intermediate Level

USAA

. Contribute to the design and evolution of user‑centered experiences across authentication, credential management, and profile recovery .

Posted 5/1/2026full-timeSan Antonio • Arizona, Colorado, Florida, North Carolina, Texas • 🇺🇸 United StatesJuniorMid-Level💰 $69,920 - $133,620 per yearWebsite

Tech Stack

Tools & technologies

AndroidiOS

About the role

Key responsibilities & impact

Contribute to the design and evolution of user‑centered experiences across authentication, credential management, and profile recovery
Work closely with senior designers, product managers, engineers, and security partners, to help deliver clear, intuitive user experiences
Assist in the research, ideation, concepting, prototyping, testing, and delivery activities for moderately complex Member and Employee experiences in a data-informed, agile environment
Demonstrate the value of design by working with team members to craft, iterate, and deliver solutions that align with member needs
Identifies and documents business problems to help shape a solution for moderately complex cross-organizational projects
Contributes ideas and embed facilitates with cross-functional stakeholders during human-centered design sessions and group discussions
Collaborates with team members to ensure work meets agreed upon business requirements
With guidance, provides support during all parts of their workstream from discovery to implementation of design artifacts and prototypes
Supports human-centered research efforts and the synthesis of research findings in order to determine a direction that aligns with member and employee needs
Creates and documents design assets with guidance, leveraging competency in interaction design, visual design and/or content design
Participates in critiques and design reviews to offer and receive relevant and focused feedback
Demonstrates a foundational understanding of human-centered and service design principles and methodologies
Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures

Requirements

What you’ll need

Bachelor’s degree OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree
2 years of relevant on-the-job experience in a Product Design, UX Design, Service Design or Design Research role delivering complex design systems for web and native applications
A portfolio that demonstrates experience designing digital experiences for mobile and web-based applications
Experience developing facilitation, collaboration and consensus building skills
Demonstrated proficiency with standard design and workplace applications. including industry standard design, prototyping, and collaboration software and Microsoft Office Suite
Demonstrated understanding of new technologies and best practices in website navigation, browsers, mobile patterns, information architecture and usability
Demonstrated experience designing user interfaces for web and mobile applications (iOS, Android, etc.)
Developing written and verbal communication skills, interpersonal skills, time management skills and strong attention to detail
Highly motivated, engaging and able to work effectively within a team environment, always delivering results on time
Quick learner with solid organizational and prioritization skills

Benefits

Comp & perks

comprehensive medical, dental and vision plans
401(k)
pension
life insurance
parental benefits
adoption assistance
paid time off program with paid holidays plus 16 paid volunteer hours
various wellness programs
career path planning and continuing education

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

user-centered designinteraction designvisual designcontent designdesign systemsprototypinginformation architectureusabilityuser interface designmobile application design

Soft Skills

collaborationconsensus buildingcommunicationtime managementattention to detailorganizational skillsinterpersonal skillsteamworkproblem-solvingagile methodology