Senior Bank Agile Product Owner

USAA

. Accountable for communicating and driving the vision and strategy effectively to key stakeholders and Bank agile team members .

Posted 4/22/2026full-timeSan Antonio • Arizona, Colorado, Florida, North Carolina, Texas • 🇺🇸 United StatesSenior💰 $103,450 - $197,730 per yearWebsite

About the role

Key responsibilities & impact

Accountable for communicating and driving the vision and strategy effectively to key stakeholders and Bank agile team members
Ensures delivery of quality product and member experience solutions through collaboration with stakeholders to determine business needs
Responsible for working closely with the Team-of-Teams Lead to assist in clarifying and driving alignment on the business strategy, goals, and objectives
Translates this understanding into a clear vision for the Bank agile team to inform the creation and prioritization of the Bank agile team’s backlog of work
Partners with Team-of-Teams Lead to define and clearly communicate acceptance criteria for output based on business requirements and customer needs
Anticipates and solves complex issues using a data-driven approach to decision making including allocating funds and developing and tracking Objectives and Key Results (OKRs) that drive Bank product success
Delivers against Bank agile team level OKRs
Acts as “voice of the end-user”
Proactively seeks customer feedback to learn and better understand their needs and requirements to ensure end user value is delivered to the marketplace
Owns Bank agile team backlog (grooming, prioritization, and refinement)
Responsible for maintaining a groomed backlog of user stories; works with the Agile Bank agile team to estimate story size and complexity
Optimizes the flow of value through the multi-Bank agile team Agile environment and progresses towards objectives, goals, and commitments, while removing impediments, resolving conflicts, and managing risks and issues
Begins to take a strategic view and think proactively about the right way to meet objectives
Acts in service of the Bank agile team's needs and goals; offer feedback on work-in-progress, clarifies requirements, anticipates and removes roadblocks or impediments that may prevent the Bank agile team from progressing on objectives and answers questions
Looks for opportunities for continuous Bank agile team and process improvement
Makes recommendations to leadership
May lead functional Bank agile teams or projects with moderate resource requirements, risk, and/or complexity
Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures

Requirements

What you’ll need

Bachelor’s degree; OR 4 years of related experience may be substituted in lieu of degree
6 years of experience in process improvement, project delivery, business/requirements analysis or directly related to supported business operations/product line
Knowledge of multiple technical software delivery methodologies (i.e., Agile, Waterfall, SAFe)
Advanced experience analyzing business requirements, process flows and use cases to identify opportunities to streamline business processes in accordance with risk management framework and regulatory requirements
Advanced knowledge and demonstrated use of Process Engineering methodologies
Working knowledge of applicable banking, regulatory, compliance policies including applicable laws, rules, and regulations
Communicates difficult concepts and negotiates with others to adopt a different point of view

Benefits

Comp & perks

Comprehensive medical, dental and vision plans
401(k)
Pension
Life insurance
Parental benefits
Adoption assistance
Paid time off program with paid holidays plus 16 paid volunteer hours
Various wellness programs
Career path planning and continuing education assistance

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Hard Skills & Tools

AgileWaterfallSAFeprocess improvementbusiness analysisrequirements analysisProcess Engineering methodologiesdata-driven decision makingObjectives and Key Results (OKRs)user story estimation

Soft Skills

communicationcollaborationproblem-solvingstrategic thinkingcustomer feedback analysisnegotiationleadershipconflict resolutionrisk managementcontinuous improvement