Business Strategy and Planning Manager

USAA

. Guides development and coordination of CoSA strategy .

Posted 4/22/2026full-timeSan Antonio • Texas • 🇺🇸 United StatesMid-LevelSenior💰 $93,770 - $179,240 per yearWebsite

About the role

Key responsibilities & impact

Guides development and coordination of CoSA strategy
Works with CoSA executive management to establish strategic framework to enable short and long-term business goals and objectives
Identifies and implements specific processes to manage the business strategic and operational planning process
Maintains and aligns business process and frameworks to USAA enterprise strategy process and framework
Builds and maintains CoSA specific strategic and operational roadmaps to ensure deliverables are met (current and future)
Supports integration of change management plans and strategies for large, complex business specific initiatives that align with change management practices
Performs primary and secondary research and makes recommendations based on emerging trends, competitive threats, business process improvement, and opportunities
Guides team members as they perform research and analysis
Supports CoSA executive leadership with the design and coordination of the annual strategic planning and operational planning processes
Assembles key participants and guides and facilitates cross-functional teams in the strategy development and implementation of business solutions
Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

Requirements

What you’ll need

Bachelor’s degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree
6 years of directly related business planning consultation with experience contributing to the development of business strategy short-term and/or long-term goals
Effective facilitation experience to include executive level communication and ability to influence
Experience in Project Management
Strong business acumen in financial services or related industry, and a proven ability to balance strategic thinking with practical implementation skills
Demonstrated analytical skills, an ability to translate raw information into actionable strategies and initiatives.

Benefits

Comp & perks

comprehensive medical, dental and vision plans
401(k)
pension
life insurance
parental benefits
adoption assistance
paid time off program with paid holidays plus 16 paid volunteer hours
various wellness programs
career path planning and continuing education assistance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

business planningstrategic framework developmentoperational planningchange managementresearch and analysisrisk managementbusiness process improvementproject managementfinancial services acumenstrategic thinking

Soft Skills

effective facilitationexecutive communicationinfluenceanalytical skillsteam guidancecross-functional collaborationstrategic implementationproblem-solvingleadershiporganizational skills