USAA

Go-To Market Manager

USAA

full-time

Posted on:

Location Type: Hybrid

Location: ArizonaFloridaUnited States

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Salary

💰 $103,450 - $197,730 per year

About the role

  • Define and maintain program strategies commensurate with the level of risk, size, and complexity to ensure individual efforts align with organizational goals.
  • Responsible for providing input and recommendations on multi-year business plans to deliver business capabilities and define execution approach to achieve business goals while reducing risk and delivering early business value.
  • Facilitate meetings with executive management and project/program sponsors to define solutions and delivery.
  • Prepare reports that provide stakeholders and management with status updates to include identifying risks or issues.
  • Perform analysis, root cause identification and development and recommendation of key work products.
  • Negotiate agreements, settle disputes equitably and diffuse situations.
  • Negotiate program tradeoffs with IT and the business as the program develops to ensure alignment of demand to capacity.
  • Adhere to EPMO processes, procedures, controls, standards, tools, and templates (as required).
  • Adhere to governance rigor required for work efforts.
  • Drive the adoption and sustainment of changes within the organization in compliance with USAA’s Change Management methodology.
  • Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

Requirements

  • Bachelor’s degree OR 4 years of related experience may be substituted for degree (Total of 10 years of relevant experience without bachelor’s degree)
  • Minimum 6 years’ project and/or program management experience, including experience defining a new program and/or managing large-scale projects
  • Proficient experience in Principles of Project, Program or Portfolio Management to develop multi-year business plans
  • Proficient knowledge of program efforts management tools and methodologies
  • Understanding and demonstrated application of risk management policies and procedures
  • Knowledge of program management methodology and techniques; program performance evaluation and change management principles
  • Experience maintaining and reporting on work effort(s) budgets/methodologies
  • Proficient experience in USAA’s change management methodology or similar industry change management methodology
  • Demonstrated experience using knowledge of the business, its products, and processes to assess program risks and rewards across multiple technologies and business goals.
Benefits
  • Comprehensive medical, dental and vision plans
  • 401(k)
  • Pension
  • Life insurance
  • Parental benefits
  • Adoption assistance
  • Paid time off program with paid holidays plus 16 paid volunteer hours
  • Various wellness programs
  • Career path planning
  • Continuing education assistance
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
project managementprogram managementportfolio managementrisk managementchange managementbusiness analysisbudget managementprogram performance evaluationroot cause analysisnegotiation
Soft Skills
communicationleadershipproblem-solvingstakeholder managementconflict resolutionstrategic thinkingorganizational skillsfacilitationcollaborationadaptability