USAA

Military Insights Director

USAA

full-time

Posted on:

Location Type: Hybrid

Location: San Antonio • Texas • United States

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Salary

💰 $127,310 - $243,340 per year

Job Level

Lead

About the role

  • Leads, facilitates and/or collaborates with cross functional teams and vendors in support of end-to-end research project(s)
  • Directs research projects that are without a clear or standard path
  • Collaborates with cross-functions teams to identify and define the underlying business issue
  • Facilitates development, design, analysis, and execution of the project
  • Applies an expert level of knowledge in conducting research using the appropriate methodology
  • Formulates findings into business strategies, advises senior management on issues and presents findings to various levels of leadership
  • Researches and identifies industry best practices and trends to increase effectiveness

Requirements

  • Bachelor's degree; OR 4 years of related experience may be substituted in lieu of degree
  • 8 years of experience in member/customer focused market research, marketing, or consulting experience to include quantitative analytics and insight; OR Advanced Degree, 6 years of experience in member/customer focused market research, marketing, or consulting experience to include quantitative analytics and insight
  • Project/process management experience
  • Demonstrated leadership experience to include leading large project efforts
  • Subject-matter-expert knowledge of qualitative or quantitative research methodologies, relevant research tools, and knowledge of relevant industry data sources
  • Extensive experience conducting research using appropriate methodology
  • Subject-matter-expert knowledge of Microsoft Office tools
Benefits
  • comprehensive medical, dental and vision plans
  • 401(k)
  • pension
  • life insurance
  • parental benefits
  • adoption assistance
  • paid time off program with paid holidays plus 16 paid volunteer hours
  • various wellness programs
  • career path planning and continuing education
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
quantitative analyticsqualitative research methodologiesproject managementprocess managementbusiness strategy formulationdata analysisresearch methodology
Soft Skills
leadershipcollaborationcommunicationfacilitationadvising