Business Rules Analyst – Lead

USAA

Business Rules Analyst Lead developing technology solutions through data management and business rules for USAA. Collaborating across teams to enhance member experiences with extensive regulatory knowledge and technical expertise.

Posted 4/14/2026full-timeSan Antonio • North Carolina, Texas • 🇺🇸 United StatesSenior💰 $114,080 - $218,030 per yearWebsite

About the role

Key responsibilities & impact

Lead in facilitating business requirements by means of design, workflow analyses and facilitated discussions with end users
Develops and defines business scope for enhancement projects, independently builds and/or deploys highly complex business rules/configuration changes to all test/prod environments
Designs and maintains rules and transformations for tools supported and being primary resource for system changes and project work related to systems supported, designing impacts and enhancement assessments of changes
Configures and manages application to facilitate business user needs, designing reporting, support issue and root cause and work directly with IT to resolve
Analyzes and designs complex specifications for team member execution
Acts as a liaison and influences the development and support teams in aligning projects to release environments and resolving conflicts

Requirements

What you’ll need

Bachelor's degree; OR 4 years of related experience may be substituted in lieu of degree
8 years of experience overseeing and leading needs assessment initiatives and their translation into technology solutions, including 4 years of experience in data management, data quality, or a business application function
OR Advanced degree in Information Management, Information Studies or related field with 6 years of experience overseeing and leading needs assessments
Extensive experience leveraging data to drive technology solutions and meeting business requirements
Experience overseeing the gathering and authoring of Business Requirements and solutions for large scale complex projects
Advanced facilitation, collaboration and consensus building skills, with extensive experience in presenting to cross-functional teams and Senior/Executive leaders
Demonstrated management or execution of a technology solution in subject area of support
Demonstrated subject matter expertise in applying and creating business rules practices, methods, and problem-solving strategies
Expert knowledge of relevant regulatory rules, industry regulations, risk management practices, and regulatory data sources.

Benefits

Comp & perks

Comprehensive medical, dental and vision plans
401(k)
Pension
Life insurance
Parental benefits
Adoption assistance
Paid time off program with paid holidays plus 16 paid volunteer hours
Various wellness programs
Career path planning and continuing education assistance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

business requirements analysisbusiness rules configurationdata managementdata qualityreporting designspecification designtechnology solution managementworkflow analysissystem changesenhancement assessments

Soft Skills

facilitationcollaborationconsensus buildingpresentation skillsinfluencingproblem-solvingcommunicationleadershipteamworkconflict resolution

Certifications

Bachelor's degreeAdvanced degree in Information ManagementAdvanced degree in Information Studies