Director, Business Strategy and Planning – Impact & Innovation

USAA

Director leading business strategy and planning for USAA's financial services. Overseeing strategic initiatives and team management in a collaborative environment.

Posted 4/14/2026full-timeSan Antonio • Texas • 🇺🇸 United StatesLead💰 $127,310 - $243,340 per yearWebsite

About the role

Key responsibilities & impact

Leads Executive council member(s) and/or senior executives in the development of short and long-term strategic business goals and vision, encourage high-level strategic thinking, and support development of business-unit and functional strategies
Facilitates, influences, collaborates and establishes accountability across senior leadership for strategic direction, planning and action
Accountable for the development, execution, and maintenance to the policies, standards and procedures as it relates to the USAA strategy framework
Oversees critical risks associated with their business objectives and activities to ensure they adhere to and support Enterprise Risk Management Framework
Matures and facilitates the strategy management process in alignment with business unit Strategy to drive a robust capability in strategy formulation, strategy management, performance management processes and deliverables in coordination with 1st and 2nd line
Responsible for the identification and oversight of the required planning budget for the organization to include financial management and adherence and tracking against the approved budget
Conducts business strategy reviews to set the business unit growth strategy and assesses progress of strategy achievement
Oversees a team of employees responsible for supporting the development and communication of business plans; drives accountability and provides guidance to team members through performance management and development
Builds and oversees a team of employees for assigned functional area through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities
Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures

Requirements

What you’ll need

Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree
8 years of directly related business planning consultation experience to include experience leading the development of business strategy for short-term and/or long-term goals
3 years of direct team lead or management experience
Experience influencing and managing communication to senior executives, internal colleagues through concise, official and regular updates on status, progress, strategies and roadmaps
Strong level business acumen in financial services or related industry, and a proven ability to balance strategic thinking with practical implementation skills
Extensive experience working with clients/customers to realize business issues and develop a strategy for the business's direction from the gathered insights.

Benefits

Comp & perks

comprehensive medical, dental and vision plans
401(k)
pension
life insurance
parental benefits
adoption assistance
paid time off program with paid holidays plus 16 paid volunteer hours
various wellness programs
career path planning and continuing education

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

business planningstrategic thinkingfinancial managementperformance managementrisk managementstrategy formulationstrategy managementbudget trackingteam leadershipcommunication management

Soft Skills

collaborationinfluenceaccountabilitycoachingguidancedevelopmentretentionperformance managementinterpersonal skillsstrategic acumen