Associate Creative Director, Writer

USAA

Associate Creative Director at USAA executing creative campaigns for the military community. Leading teams and overseeing creative standards while mentoring others in a collaborative environment.

Posted 4/13/2026full-timeSan Antonio • Texas • 🇺🇸 United StatesLead💰 $127,310 - $243,340 per yearWebsite

About the role

Key responsibilities & impact

Contributes to the creative vision and execution of quality standards for each project
Oversees and aids in the execution of tactics in support of creative platforms and concepts
Develops, and leads teams to develop idea platforms and creative concepts while providing succinct, actionable feedback to creative teams
Provides day-to-day creative direction for multiple campaigns and projects, ensuring creative and brand standards are met
Works closely with marketing partners to ensure all creative is produced on time, on budget and on brief
Manages operating rhythm for creative and project teams
Proactively looks for and initiates knowledge and experience sharing as well as mentoring opportunities
Leads creation and implementation of on-boarding curriculum and processes for new team members
Helps develop and advocates for creative best practices, tools, and processes
Identifies challenges, imagines and proposes improvements for the broader creative discipline
Researches and shares creative trends, strategies and technologies
Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

Requirements

What you’ll need

Bachelor's degree; OR 4 years of related experience may be substituted in lieu of degree
8 or more years of related experience within the creative development, design, copy, production and/or media planning functions
Subject-matter-expert knowledge of the function/discipline
Subject-matter-expert level of business acumen in the areas of the business operations, industry practices and emerging trends
Knowledgeable of design practices such as brand development, user-centered experience design and digital design
Highly proficient computer skills, especially with Adobe Creative Suite applications
Knowledge of social media platforms and trends
Knowledge of marketing practices
Digital portfolio (required) with a variety of campaign work, representing TV, social and print
Experience leading creative teams
A strong understanding of creating content for social platforms.

Benefits

Comp & perks

comprehensive medical, dental and vision plans
401(k)
pension
life insurance
parental benefits
adoption assistance
paid time off program with paid holidays plus 16 paid volunteer hours
various wellness programs
career path planning and continuing education

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

creative developmentdesigncopy productionmedia planningbrand developmentuser-centered experience designdigital designcontent creation for social platformsAdobe Creative Suitecampaign development

Soft Skills

creative directionteam leadershipmentoringfeedback provisionproject managementrisk managementcommunicationcollaborationproblem-solvingstrategic thinking