Analyze complex internal and external data such as segment level performance, local market trends, cost benefit analysis, and weekly and monthly performance vs plan/forecast.
Develop recommendations related to multi-year strategic goals, policy/membership growth, product enhancements, and non-rate actions.
Formulate responses to routine and complex member inquiries elevated by Member Contact teams.
Interact with, and at times directs, key stakeholders across the business to collect and analyze information that drives the business goals including but not limited to Underwriting, Marketing, Legal, IT.
Develop complex product dashboards and reporting in excel, Tableau, or other analytical tools to support the identification of key performance metrics such as results monitoring, competitive position, and local market strategy execution.
Develop and deliver performance presentation briefing materials for business reviews with extended state team, leadership, and other stakeholders.
Understand and maintain expert knowledge of current state laws and regulatory environments for assigned states.
Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

Requirements

Bachelor's Degree in Business, Marketing, Risk Management, Supply Chain, Statistics, or related discipline; OR 4 years of related experience may be substituted in lieu of degree.
4 years of relevant product or program management experience analyzing data and developing recommendations, or an advanced degree in Business, with 2 years of product or program management experience.
2 years of P&C experience.
Advanced skills using data querying tools and dashboards including excel, Tableau, or other analysis tools.
Knowledge of product related regulations, and risk and compliance requirements.

Benefits

comprehensive medical, dental and vision plans
401(k)
pension
life insurance
parental benefits
adoption assistance
paid time off program with paid holidays plus 16 paid volunteer hours
various wellness programs
career path planning and continuing education

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

data analysiscost benefit analysisperformance metricsproduct managementdata queryingdashboard developmentreportingrisk managementregulatory compliancestrategic planning

Soft Skills

communicationstakeholder managementproblem-solvinganalytical thinkingpresentation skillscollaborationleadershiporganizational skillsinterpersonal skillscritical thinking