USAA

Digital Product Manager Lead – Personalization, Next Best Action

USAA

full-time

Posted on:

Location Type: Hybrid

Location: San Antonio • Arizona • Colorado • United States

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Salary

💰 $143,320 - $273,930 per year

Job Level

Senior

About the role

  • Independently leverages Digital or Technology research, business and market intelligence, and data-driven insights to identify opportunities, propose solutions, create and maintain roadmaps, and improve performance.
  • Leads team and stakeholders to envision, define, and translate Digital or Technology product and experience opportunities into initiatives and drives execution strategy.
  • Shepherds highly complex, highly integrated, and strategic Digital or Technology product and experience opportunities from idea to market validation through collaboration with relevant stakeholders.
  • Drives, quantifies, and defends Digital and Technology product and experience investments through Business Case artifacts and hypotheses.
  • Continuously leverages expert data-driven problem-solving techniques and analytical rigor to report on product and experience performance against KPIs/KRIs.

Requirements

  • Bachelor’s degree; OR 4 years of related experience may be substituted in lieu of degree.
  • 8 years Digital/Technology Product Management experience, to include Digital/Technology experience in Strategy/Planning, Innovation, User Experience, Process Engineering, Analytics, and/or Research/Testing; OR an Advanced degree and 6 years of Digital/Technology Product Management experience.
  • Comprehensive knowledge of Technology/Digital products and emerging technology platforms, applications data analysis and research techniques and standards.
  • Proven track record to effectively develop, influence, present and communicate highly complex business, digital, or technology concepts to cross-functional teams, non-technical users and senior leadership.
Benefits
  • comprehensive medical, dental and vision plans
  • 401(k)
  • pension
  • life insurance
  • parental benefits
  • adoption assistance
  • paid time off program with paid holidays plus 16 paid volunteer hours
  • various wellness programs
  • career path planning and continuing education
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Digital Product ManagementTechnology Product ManagementData AnalysisBusiness Case DevelopmentKPI ReportingUser ExperienceProcess EngineeringInnovationResearch TechniquesAnalytical Rigor
Soft Skills
LeadershipCommunicationCollaborationProblem-SolvingInfluencingPresentation SkillsStakeholder ManagementStrategic ThinkingCross-Functional TeamworkPerformance Improvement