USAA

Director, Bank Agile Product Management

USAA

full-time

Posted on:

Location Type: Hybrid

Location: San Antonio • Arizona • North Carolina • United States

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Salary

💰 $143,320 - $265,950 per year

Job Level

Lead

About the role

  • Lead agile teams assigned to developing solutions for implementing the Bank’s business objectives aligned to the department and company strategy.
  • Responsible for creating and implementing policies and processes for delivering agile methodologies that will meet business results and are aligned to strategic business objectives and required outcomes.
  • Accountable for Team-of-Teams level Objectives and Key Results (OKRs), as well as team-level OKRs; empowers teams within the Bank to deliver business outcomes against their OKRs.
  • Manage project assignments and prioritize work for Agile teams.
  • Oversee deliverables to ensure they are progressing in a timely manner and are aligned to objectives.
  • Make data driven decisions as needed related to funding and resource allocation.
  • Lead positive team dynamics, encourage collaboration and drive achievement of goals and OKRs.
  • Ensure that assigned Bank projects are completed within financial regulatory and compliance policies and that risk issues identified are mitigated as required.
  • Apply expert knowledge and remove escalated impediments to the team’s success and assist in conflict resolution, issue and dependency management.
  • Coordinate, coach, support and guide leaders and teams in Agile principles, values and practices.
  • Proactively communicate project status updates to all stakeholders, including senior leadership.
  • Build consensus with alliances across the organization.
  • Share information about the portfolio’s output and direction with other Team of Team Leads and stakeholders to ensure alignment across the organization.
  • Build and oversee a team dedicated to excellence through recruiting, developing, retaining, coaching, guiding, performance management and managerial activities.

Requirements

  • Bachelor’s degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
  • Minimum 8 years’ experience in product development, process improvement, project delivery, or business/requirements analysis to include 2 years of that experience within a financial services organization.
  • Minimum 3 years’ direct team leadership experience or leading large matrixed, cross-functional teams.
  • Experience in marketing, strategy, digital, process, or user experience design within a financial organization.
  • Agile Scrum best practices and experienced being a product owner for a scrum team.
  • Knowledge and experience of multiple technical software delivery methodologies such as Agile, and SAFe.
  • Experience analyzing business requirements, process flows and use cases to identify opportunities to streamline business processes in accordance with risk management framework and regulatory requirements.
  • Comprehensive experience in applicable banking regulatory and compliance policies.
Benefits
  • comprehensive medical, dental and vision plans
  • 401(k)
  • pension
  • life insurance
  • parental benefits
  • adoption assistance
  • paid time off program with paid holidays plus 16 paid volunteer hours
  • various wellness programs
  • career path planning and continuing education
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Agile methodologiesScrumSAFeproduct developmentprocess improvementproject deliverybusiness analysisrisk managementregulatory complianceuser experience design
Soft Skills
team leadershipcollaborationconflict resolutioncommunicationcoachingperformance managementempowermentconsensus buildingproblem solvingstakeholder management