
Digital Product Manager – Mid Level
USAA
full-time
Posted on:
Location Type: Hybrid
Location: San Antonio • Arizona • Colorado • United States
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Salary
💰 $103,450 - $197,730 per year
About the role
- Work with the team that focuses on the integration and delivery of advice
- Governing advice standards to ensure alignment with USAA's Core Principles
- Creation and curation of advice content across more than 50 unique categories
- Performs the discovery, delivery, and performance of digital and technology products
- Collaborates with internal stakeholders and partners to tackle complex problems
- Designs and drives implementation of multi-platform technology and digital solutions
- Optimizes and improves existing products and experiences to drive KPIs and KRIs
- Employs Human-Centered Design and Design Thinking methodologies
Requirements
- Bachelor’s degree; OR 4 years of related experience may be substituted in lieu of degree
- 4 years Digital/Technology Product Management experience, to include Digital/Technology experience in Strategy/Planning, Innovation, User Experience, Process Engineering, Analytics, Research/Testing.
- 1 year of Customer Contact Channel experience within Insurance or Financial services industry will take place of 1 year of the minimum experience required.
- Demonstrated ability to effectively develop, present, influence, and communicate business decisions.
- Knowledge of Agile Methodology.
Benefits
- comprehensive medical, dental and vision plans
- 401(k)
- pension
- life insurance
- parental benefits
- adoption assistance
- paid time off program with paid holidays plus 16 paid volunteer hours
- various wellness programs
- career path planning and continuing education
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Digital Product ManagementUser ExperienceProcess EngineeringAnalyticsResearchTestingAgile MethodologyHuman-Centered DesignDesign Thinking
Soft Skills
CollaborationCommunicationInfluencingProblem Solving
Certifications
Bachelor’s degree