USAA

AVP, Performance Marketing, Media Optimization

USAA

full-time

Posted on:

Location Type: Hybrid

Location: San Antonio • Texas • United States

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Salary

💰 $195,230 - $351,410 per year

Job Level

Lead

About the role

  • Oversees the development of go-to-market, execution plans, and channel marketing support plans.
  • Serves as a subject matter expert in understanding, collecting and coordinating channel marketing requirements.
  • Monitors results via business plan assessment and through implementing changes to plans to drive desired results.
  • Identifies new/emerging channels, resources and intermediaries and develops integrated strategies, plans and programs to leverage these opportunities.
  • Responsible for the development of strategic capability roadmaps that include operational and technology paths necessary to deliver future business needs.
  • Provides consultation and decision-making support for the development and implementation of new channel management and optimization capabilities necessary to measure performance, test and learn and drive digital marketing insights.
  • Researches and keeps abreast of new and emerging industry technologies and trends that can affect the application of channel management and optimization approaches.
  • Oversees the effective deployment of Machine Learning (ML) and Artificial Intelligence (AI) platforms to drive improved performance and automation at scale.
  • Accountable for overall effective delivery of end-to-end marketing channel management processes and experiences and serves as the executive sponsor for channel marketing data and information requirements.
  • Identifies emerging third-party relationship opportunities to support future business needs.
  • Manages the risk and performance associated with large scale third-party contracts in support of USAA’s compliance initiatives.
  • Briefs C-Suite leadership on key initiatives and outcomes related to marketing channels.
  • Builds and oversees a team of employees for assigned functional area through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities.
  • Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

Requirements

  • Bachelor’s degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
  • 10 years of progressive experience in sales/marketing, developing strategies, managing major initiatives and delivering results within a complex matrix environment.
  • 6 years of people leadership experience in building, managing and/or developing high-performing teams.
  • 2 years of experience working with Machine Learning (ML) and Artificial Intelligence (AI) platforms to drive improved performance and automation at scale.
  • Marketing process excellence orientation with experience in managing and optimizing compliant marketing channels/campaigns in a highly regulated environment.
  • In depth experience operating and leading in an agile environment.
  • In depth experience using data and metrics to measure impact and resolve improvements to deliver more effective ROI.
  • Demonstrated knowledge and application of industry-related risk management and compliance framework and guidelines to include relevant laws, regulatory, compliance, industry regulations and regulatory data sources.
  • Development of strategic capability roadmaps to deliver against future business needs.
  • Experience developing multi-marketing channel/campaign goals and demonstrated ability to achieve goals.
  • Demonstrated of ability to effectively engage with and influence C-Suite leaders.
  • Experience collaborating with key resources and stakeholders, influencing decisions and managing work to achieve strategic goals.
  • Executive-level business acumen in the areas of business planning, operations, industry practices and emerging trends.
  • Knowledge of federal laws, rules, and regulations to include: UDAAP, OCC Bulletin 2013-29: Third-Party Relationships: Risk Management Guidance, Reg W, Info Security and Privacy Standards (such as GLBA; TCPA; GDPR; CCPA; Privacy).
Benefits
  • comprehensive medical, dental and vision plans
  • 401(k)
  • pension
  • life insurance
  • parental benefits
  • adoption assistance
  • paid time off program with paid holidays plus 16 paid volunteer hours
  • various wellness programs
  • career path planning and continuing education
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Machine LearningArtificial Intelligencedata analysismarketing strategy developmentchannel managementperformance measurementrisk managementcompliance optimizationagile methodologyROI analysis
Soft Skills
leadershipteam buildinginfluencing C-Suiteconsultationdecision-makingcommunicationcollaborationcoachingperformance managementstrategic thinking