USAA

Senior Business Strategy Analyst – Member Experience Analytics

USAA

full-time

Posted on:

Location Type: Hybrid

Location: San AntonioArizonaFloridaUnited States

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Salary

💰 $103,450 - $197,730 per year

Job Level

About the role

  • Collaborates with key stakeholders to identify key business assumptions and hypotheses around line of business strategy
  • Continuously refines hypotheses and identifies business questions to explore further
  • Facilitates the integration of the analytic strategy and business strategy
  • Develops the analytical framework and blueprint to answer business questions identified in the business portfolio, product, or member experience
  • Collaborates with key stakeholders to evaluate and uncover strategic insights related to Profit & Loss performance including Product Strategy, Pricing, Marketing, Sales, Credit Risk, Distribution Channels, and Member Experience
  • Applies analytical rigor to define outcome measures, improve prioritization, increase agility in decisioning, improve ability to evaluate progress towards business outcomes, and to evaluate risks to strategic goals
  • Leverages advanced data-driven problem-solving techniques to manipulate and interpret business results
  • Translates findings into insights for strategy management and execution
  • Communicates the significance of strategic insights to senior leaders and other key stakeholders to drive business decisions
  • May provide guidance and on-the-job training to team members
  • Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures

Requirements

  • Bachelor’s Degree in Business, Science, Finance, Economics or related discipline; OR 4 years of related experience may be substituted in lieu of degree
  • 6 years of data and/or analytics or strategy consulting experience; OR a minimum of 4 years of data and/or analytics or strategy consulting experience and up to 2 years of progressive functional business relevant experience for a total of 6 years combined experience; OR Advanced Degree in Business, Science, Finance, Economics or related discipline and 4 years of experience in data and/or analytics or strategy consulting
  • Experience identifying business needs and managing strategic plans driven by qualitative/quantitative analysis and market insights
  • Demonstrated experience using data analytics to formulate data-driven insights and influence business decisions
  • Experience performing complex data analysis using various data analytics tools (i.e. Microsoft Excel, Tableau, R, Python, SQL, Snowflake, SAS, Adobe Analytics)
  • Demonstrated experience in project management
Benefits
  • comprehensive medical, dental and vision plans
  • 401(k)
  • pension
  • life insurance
  • parental benefits
  • adoption assistance
  • paid time off program with paid holidays plus 16 paid volunteer hours
  • various wellness programs
  • career path planning and continuing education
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
data analysisdata-driven insightsanalytical frameworkbusiness strategystrategic insightsrisk managementquantitative analysisqualitative analysisproject managementbusiness performance evaluation
Soft Skills
collaborationcommunicationproblem-solvingagility in decision-makingguidance and trainingstakeholder engagementstrategic thinkingprioritizationinsight translationbusiness acumen