Healthcare Data Analyst
SoundCloud
Instructional Designer I
USAA
full-time
Posted on:
Origin: • 🇺🇸 United States • Arizona, Colorado, Florida, North Carolina
Visit company websiteSalary
💰 $69,920 - $125,850 per year
Job Level
Mid-LevelSenior
About the role
- As a dedicated Instructional Designer I, you will partner with Fraud Operations business leaders to ensure fraud learning requirements are developed and met.\n
- Creation and maintenance of new to role, upskill and reinforcement education content.\n
- Fraud content subject matter expert to ensure learning content and initiatives align with fraud policies and standards.\n
- Can partner and collaborate with Fraud Operations leaders, fraud training leads, facilitators and other business partners to support Fraud Training Program-based initiatives.\n
- We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, or Tampa, FL.\n
- Relocation assistance is not available for this position.\n
- Designs and develops interactive facilitator-led and online content that meets the learning needs of the business.\n
- Prioritizes course content to produce curriculum that meets learning needs of the business.\n
- Develops and manages timelines and achievements.\n
- Collaborates with internal business partners to validate that curriculum solutions align to business priorities and strategy for operational efficiency.\n
- Crafts learning objectives, storyboard or design documentation and learning approaches targeted to business goals and requirements.\n
- Completes peer-to-peer reviews to ensure consistency, quality, and appropriate use of course content guidelines.\n
- Collaborates with 3rd party vendor team to manage and engage third party vendor relationships to provide appropriate learning solutions to specific audiences.\n
- Applies understanding of the business, its products, and processes to reshape content for changing needs.\n
- Reviews work in partnership with contract designer to ensure deliverables are aligned with business requests.\n
- Collaborates with Learning Performance Consultants (LPC) to gather information and provide design recommendations.\n
- Ensures risks associated with business activities are effectively identified, measured, supervised, and controlled in accordance with risk and compliance policies and procedures.
Requirements
- Bachelor’s degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.\n
- 4 years progressive work experience in instructional design projects to include knowledge and application of instructional design methodologies and multi-media development technologies.\n
- Proven interpersonal and project management skills with ability to apply concept solutions to every project.\n
- Strong interpersonal skills with proven track record to connect with all levels of management and staff.\n
- Proficient experience with instructional authoring tools (i.e., Articulate Storyline 360) and other learning technologies.\n
- US military experience through military service or a military spouse/domestic partner\n
- Over 2 years of corporate training experience\n
- Over 2 years of Learning experience\n
- Over 2 years of content creation experience\n
- Over 3 years Operations experience
