USAA

Program Manager Lead – New Business Ventures

USAA

full-time

Posted on:

Origin:  • 🇺🇸 United States • Arizona, Florida, North Carolina

Visit company website
✨ AI Apply
Apply

Salary

💰 $149,170 - $236,250 per year

Job Level

Senior

About the role

  • Lead onboarding and ongoing management of strategic partnership programs and act as the primary liaison for partners.
  • Facilitate and lead execution and delivery of moderately to highly complex work efforts intended to accomplish business goals and objectives within prescribed timeframes, scopes, and budgets.
  • Collaborate with key stakeholders, vendors, and project teams to identify mutually beneficial outcomes for competing priorities and negotiate timelines to ensure objectives are met.
  • Adhere to EPMO processes, procedures, controls, standards, tools, and templates.
  • Manage risk using established risk management practices to address execution challenges associated with quality, schedule, and costs, and support escalation to resolve.
  • Plan, direct, delegate, and coordinate activities for work efforts; develop, track, and maintain work effort budgets including capital expenditures, operational expenses, and labor funding requirements.
  • Monitor and report on business objectives, work effort achievements, and key indicators; communicate trends to project team members and executive/senior management.
  • Facilitate collaboration on creative alternatives to project challenges, resolve issues, and remove obstacles with subject matter experts.
  • Define control and overall delivery of work efforts, establish communication cadence and plans, identify interdependencies, and participate in closure activities to determine benefit realization.
  • Drive adoption and sustainment of changes within the organization in compliance with USAA’s Change Management methodology; ensure risks are identified, measured, monitored, and controlled in accordance with risk and compliance policies.

Requirements

  • Bachelor’s degree or 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
  • 8 years of relevant experience in project or program management, including planning, tracking and delivery.
  • Expert knowledge of project management tools and methodologies.
  • Experience on project and program management and execution experience delivering complex work efforts working with recognized program and/or project methodologies (e.g., Waterfall and Agile).
  • Collaboration skills in a matrixed environment including providing consultative guidance to help solve enterprise level issues.
  • Extensive experience leading complex projects with significant number of deliverables including information technology and dependencies across organization; working within defined scope and budgets with aggressive timelines.
  • Extensive understanding of risk management policies and procedures.
  • Strong track record in the insurance or financial services sector (preferred).
  • Experience with embedded insurance programs, white-labeled or MGA insurance models, agent-driven distribution models, home and auto ancillary services (preferred).
  • Technical fluency, including API integration knowledge (strong plus).
  • Ability to travel occasionally for business.
  • US work authorization required; USAA does not provide visa sponsorship for this role.