Designer

• Apply human-centered design across research, ideation, concepting, prototyping, testing, and delivery for moderately complex Member and Employee experiences
• Identify and document business problems to help shape solutions for cross-organizational projects
• Facilitate and participate in human-centered design sessions and collaborate with cross-functional teams to craft, iterate, and deliver solutions that align with member needs
• Support workstreams from discovery through implementation of design artifacts and prototypes
• Support human-centered research efforts and synthesize findings to determine direction that aligns with member and employee needs
• Create and document design assets in interaction design, visual design and/or content design
• Participate in critiques and design reviews to offer and receive focused feedback
• Ensure risks associated with business activities are identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures
• Work in a data-informed, agile environment and collaborate with high-performing cross-organizational teams

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