Salary
💰 $69,920 - $133,620 per year
Tech Stack
AndroidInvisioniOS
About the role
- Apply human-centered design across research, ideation, concepting, prototyping, testing, and delivery for moderately complex Member and Employee experiences
- Identify and document business problems to help shape solutions for cross-organizational projects
- Facilitate and participate in human-centered design sessions and collaborate with cross-functional teams to craft, iterate, and deliver solutions that align with member needs
- Support workstreams from discovery through implementation of design artifacts and prototypes
- Support human-centered research efforts and synthesize findings to determine direction that aligns with member and employee needs
- Create and document design assets in interaction design, visual design and/or content design
- Participate in critiques and design reviews to offer and receive focused feedback
- Ensure risks associated with business activities are identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures
- Work in a data-informed, agile environment and collaborate with high-performing cross-organizational teams
Requirements
- Bachelor’s degree OR 4 years of related experience may be substituted in lieu of degree
- 2 years of relevant, on-the-job experience in a Product Design, UX Design, Service Design or Design Research role delivering complex design systems for web and native applications
- A portfolio that demonstrates experience designing digital experiences for mobile and web-based applications
- Experience developing facilitation, collaboration and consensus building skills
- Demonstrated proficiency with standard design and workplace applications including Sketch, InVision (or comparable prototyping tool), Adobe CC and Microsoft Office Suite
- Demonstrated understanding of new technologies and standard methodologies in website navigation, browsers, mobile patterns, information architecture and usability
- Demonstrated experience designing user interfaces for web and mobile applications (iOS, Android, etc.)
- Developing written and verbal communication skills, interpersonal skills, time management skills and strong attention to detail
- Highly motivated, engaging and able to work effectively within a team environment, always delivering results on time
- Quick learner with solid organizational and prioritization skills
- USAA does not provide visa sponsorship for this role (candidates who will need immigration support should not apply)