Support Engineer

• Develops and maintains an understanding of overall complex business functions
• Provides expertise in development of business goals and objectives
• Provides operational support on current complex processes
• Validates information and interfaces with other departments
• Participates in the planning, research, analysis, development, and implementation of new applications and processes
• Assists with the documentation of new and revised departmental procedures
• Gathers information for complex processes, analyzes data and trends, and develops work products
• Reviews and analyzes reports and provides recommendations to improve matrix and reporting controls

Senior Business Support Analyst – Reputation and Risk

Technical Support Specialist II

Deskside Support Technician

Technical Support Specialist

Customer Technical Support – Internal End User Support

Spacecraft Systems Technical Analyst – System Safety, Reliability