Claims Litigation Manager – Third Party Property Subrogation
USAA
full-time
Posted on:
Location Type: Hybrid
Location: San Antonio • Arizona, North Carolina, Texas • 🇺🇸 United States
Visit company websiteSalary
💰 $85,040 - $153,080 per year
Job Level
Mid-LevelSenior
About the role
- Manage moderately complex litigation to include serious injury or property damage, questionable damages, questionable liability and questionable coverage issues.
- Apply intermediate knowledge of claims litigation processes.
- Proactively manage litigation and acts as liaison with members, internal and external counsel.
- Clearly document litigation strategy, litigation budget, investigation, evaluation, negotiation, settlement, and trial decisions.
- Represent USAA at mediations, case conferences, and/or trials.
- Review, audit, and approve legal fees and expenses.
- Partner and/or direct law firm vendors to facilitate timely lawsuit resolution.
- Hold law firm vendors accountable for following Defense Counsel Litigation Handling Requirements.
- Recognize and solves routine and intermediate issues arising out of legal case management.
- Follow practices and processes to achieve results to positively impact the quality, timeliness and effectiveness of the team; proactively identifies opportunities to improve processes.
- Interact with membership, attorneys and management to advise on moderately complex litigation.
- Ensure members receive high levels of service from themselves and law firm vendors.
- May act as an informal resource for team members.
- Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
Requirements
- Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
- 4 years work experience handling liability and first party claims or progressive experience in litigation.
- 2 years customer contact experience.
- Claims adjusters license in assigned state or ability to obtain license within 3 months.
- Demonstrated negotiation and customer service skills.
- Excellent communication skills with experience as an effective liaison between partners, members, outside counsel and management.
- Knowledge of P&C policies state laws.
- Knowledge of regulatory compliance related to claims and claims litigation.
- Experience handling large losses auto, property or commercial.
- Knowledge of Microsoft Office tools to include Word, Excel, and PowerPoint.
Benefits
- comprehensive medical, dental and vision plans
- 401(k)
- pension
- life insurance
- parental benefits
- adoption assistance
- paid time off program with paid holidays plus 16 paid volunteer hours
- various wellness programs
- career path planning and continuing education
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
claims litigation processeslitigation strategynegotiationsettlementtrial decisionsliability claimsfirst party claimslarge losses handlingregulatory complianceP&C policies
Soft skills
customer servicecommunicationliaisonproblem-solvingteam collaborationprocess improvementaccountabilityinterpersonal skillsnegotiation skillsservice orientation
Certifications
claims adjusters license