Bilingual

• Balance the needs of patients and maintain efficient office workflow, ensuring excellent service experience.
• Greet patients and escort them to examination rooms; assist patients with completion of forms as necessary.
• Become familiar with clinic computer hardware and software and use according to company policies; perform clerical work (copying, filing, faxing).
• Answer multiple-line and multi-language telephone lines; schedule appointments and accommodate patient appointment needs, including ordering transportation and rescheduling.
• Maintain procedure rooms; prepare patients before procedures and clean up after.
• Assist doctors during Endovenous Laser Therapy procedures per instructions and doctor preferences; prepare IV solution.
• Ensure patient receipt of post-procedure instructions and medication access; apply sterile techniques and OSHA regulations.
• Train new staff and assist ultrasound staff as needed; perform other duties as assigned by supervising physician or clinic management.

Medical Assistant, Bilingual English and Spanish

Bilingual RN Case Manager