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About the role
Key responsibilities & impact- Build and deliver configurations, quotes, and statements of work for complex opportunities, partnering with engineering to nail the labor scope.
- Own client and vendor relationships independently, identifying cross-sell opportunities and expanding revenue across all business lines.
- Serve as the go-to point of contact for clients, vendors, and legal teams, keeping communication clear and deals moving.
- Negotiate special pricing, secure deal registrations, and protect margins, while supporting Salesforce forecasting through Sell CPQ quote creation.
- Manage the full order lifecycle: submitting quotes to procurement, tracking orders, resolving RMAs and billing issues, and ensuring every client walks away with a great experience.
Requirements
What you’ll need- 4+ Years Experience in a sales support role, working with sales reps, vendors, and business customers.
- Quoting experience in technical IT sales, such as systems and/or networking equipment preferred.
- Experience working with any of the following online quoting systems is a plus: Cisco CCW with Subscription/CX experience, HPE Portal, Dell, SalesForce, ConnectWise Sell, Ingram Micro & TD Synnex.
- Demonstrated knowledge of IT terminology and equipment.
- Experienced in working directly with manufacturers, leveraging program expertise and deal registration knowledge.
Benefits
Comp & perks- Annual performance-based bonus
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
quotingnegotiationorder managementdeal registrationsales forecastingclient relationship managementcross-sellingtechnical IT salesRMA resolutionbilling issue resolution
Soft Skills
communicationindependenceproblem-solvingcollaborationcustomer service