Product Manager, Cybersecurity
US Claro
full-time
Posted on:
Location Type: Remote
Location: Florida • United States
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Tech Stack
About the role
- Collaborate with Marketing to build product positioning, messaging, sales playbooks, and ICP definitions aligned with our GTM motions (e.g., MDR+, CyberSOC, Perimeter Security).
- Partner with Sales and Marketing to develop competitive insights, commercial collateral, and enablement materials.
- Support major deals with product expertise, differentiation narratives, and outcome‑based proposals.
- Constantly gather insight from customer feedback, mid‑market trends, MSSP benchmarks, and competitor activities.
- Identify gaps across the customer journey — pre‑sales → onboarding → run → expansion — and drive internal improvements.
- Collaborate with Service Delivery & Operations teams to define SLAs, KPIs, service boundaries, and onboarding workflows.
- Work with Finance to optimize unit economics and reduce cost-to-deliver.
- Partner with Customer Success to ensure retention and expansion strategies.
- Develop and maintain the product roadmap for Cybersecurity managed services, including MDR+, CyberSOC, Zero Trust, VM, UEM, and digital risk offerings.
- Analyze U.S. mid‑market buyer patterns, compliance drivers, and industry vertical needs (Manufacturing, State/Local, Healthcare, Financial Services) to ensure strong market fit.
- Work closely with SOC leadership, engineering, and threat analysts to enhance technical capabilities across MDR, SOCaaS, Zero Trust, vulnerability scanning, and incident response engines.
- Evaluate emerging technologies (AI detection, automation, XDR, cloud security) and integrate them into the product lifecycle.
- Perform technical validation, lab testing, hands-on exercises with new tools, and PoCs with vendors.
Requirements
- Bachelor’s degree in Engineering, Computer Science, or a related field.
- 4–6 years of experience in cybersecurity product management OR security architecture within an MSSP.
- 4–6 years working with U.S. mid‑market customers, including understanding:
- Budget and resource constraints
- Compliance triggers
- Buying patterns
- 1–3 years of experience defining product strategy and product roadmaps.
- 1–3 years of experience in Product Marketing practices (positioning, value props, GTM collaboration).
- 1–3 years of experience with cybersecurity processes, frameworks, and regulations (e.g., HIPAA, PCI, FDA/MDR).
- 4–6 years of experience delivering and executing product security processes, standards, best practices, and tools.
Benefits
- Medical, Dental, Vision
- 16 Holidays, 15 days PTO, 7 sick days
- 401k with a match and tuition reimbursement
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
cybersecurity product managementsecurity architectureproduct strategyproduct roadmapsproduct marketingcybersecurity processescompliance frameworkstechnical validationvulnerability scanningincident response
Soft Skills
collaborationcommunicationanalytical thinkingcustomer feedback analysisproblem-solvingstrategic thinkingteamworkcustomer retentioninsight gatheringinternal improvement driving
Certifications
Bachelor’s degree in EngineeringBachelor’s degree in Computer ScienceHIPAA compliancePCI complianceFDA/MDR compliance