Maintain practice management system by entering accurate data, verifying and updating insurance and claims information, handling carrier correspondence, managing EOBs, and keying payments received into the system.
Prepare, review, submit, and follow up with clean claims to various companies/individuals.
Collect, post, and manage patient account payments.
Investigate rejected claims to determine denials and correct claims.
Send patient invoices, billing reminders, and make collection calls on outstanding balances as directed.
Review and provide RCM weekly and monthly reports including productivity and financial reports and complete action steps as necessary.
Follow HIPAA guidelines when accessing and sharing patient information and maintain patient and business confidentiality.
Provide timely and professional customer service; verify discrepancies and resolve patient billing issues; answer questions from patients, facility staff, and third-party vendors.
Support additional coding, billing, and practice management projects as needed.
Perform all other duties as assigned.
Requirements
Highschool graduate or equivalent.
5+ years of billing experience.
Minimum three years of Healthcare experience preferred.
Knowledge of revenue cycle processes, medical insurance, and general accounting principles.
High degree of accuracy and attention to detail.
Ability to manage multiple tasks/projects, and deadlines simultaneously.
Ability to identify and resolve exceptions and to interpret data.
Proficient in data entry.
Excellent communication skills, both verbal and written.
Proficient computer skills, including Microsoft Office applications.
Must be able to complete all physical requirements of the job with or without a reasonable accommodation.
Physical demands: Occasional Standing; Occasional Walking; Frequent Sitting; Frequent hand, finger movement; Use office equipment (in office or remote); Communicate verbally and in writing.