Client Services Manager

Urrly

Client Services Manager leading healthcare client communication and management. Managing requests, deliverables, and supporting onboarding in a fully remote setting.

Posted 6/27/2026full-timeRemote • Texas • 🇺🇸 United StatesMid-LevelSenior💰 $100,000 - $120,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

The ideal candidate must demonstrate strong organizational and communication skills while effectively managing multiple healthcare client programs. A proactive approach to problem-solving and the ability to deliver timely reports and updates are essential.

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

ExcelPivotsVLOOKUPFormulas

Soft Skills

Clear CommunicationIndependent ManagementRisk Management

Tools & Technologies

DashboardsClient Reports

Industry Keywords

Healthcare Client ServicesHealthcare OperationsProgram OnboardingField Operations

About the role

Key responsibilities & impact

Lead day-to-day communication for assigned health plan clients
Manage requests and deliverables with tight tracking
Coordinate outreach, scheduling, field ops, reporting
Build client reports, dashboards, and status updates
Flag risks early and drive fixes fast
Maintain milestones, notes, and documentation
Support onboarding and launch of new programs

Requirements

What you’ll need

Healthcare client services or operations experience
Experience working with healthcare clients
Strong Excel skills (pivots, VLOOKUP, formulas)
Clear written and verbal communication
Manage multiple programs independently
Work standard U.S. business hours, remote-ready

Benefits

Comp & perks

Health, dental, vision
PTO
100% remote