Account Manager

• Own & Grow Payer Relationships
• Serve as the primary account lead for payer and health plan partners
• Develop multi-year account strategies focused on expanding service lines and increasing total lives under management
• Lead quarterly and annual business reviews and deliver clear performance insights
• Communicate ROI, impact, and operational value to payer executives and decision-makers
• Identify and pursue upsell opportunities across additional clinical services
• Partner with internal teams to scope, price, and structure expansion proposals
• Manage a quota tied to service line expansion and revenue growth
• Prepare for contract renewals and expansions with data-backed recommendations
• Track encounter outcomes and identify risks early
• Align internal cross-functional teams (clinical ops, product, analytics) for smooth execution
• Support operational excellence within distributed clinical and operational teams

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