Urology of Indiana LLC

Accounts Receivable

• Update and add payer plan information and subscriber/patient ID in practice management system prior to appointments
• Run and work Eligibility queue report daily for assigned locations
• Run patient aging report monthly and identify/add/update missing or incorrect insurance
• Correct invalid payer plans on claims, change status/owner and rebill claims
• Apply patient alerts for new insurance cards and expire alerts after 7 days
• If inpatient/outpatient hospital appointment, notify surgery scheduler or precert team of insurance changes
• Contact patients by phone when eligibility cannot be confirmed and send insurance info letters if no response
• Verify or add new Medicare MBI numbers
• Handle inbound insurance calls from locations and patients
• Back up charge entry and payment posting; handle mail distribution, faxes, scanning, and E-doc process
• Provide benefits estimates for patients' procedures
• Perform other duties as assigned

Accounts Receivable Specialist