Key Holder

URBN (Urban Outfitters, Anthropologie Group, Free People & Nuuly)

Key Holder collaborating with the management team to supervise daily operations at Urban Outfitters. Ensuring exceptional brand representation and customer service in store.

Posted 7/26/2026part-timeTroy • Missouri • 🇺🇸 United StatesMid-LevelSenior💰 $15 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong leadership and team collaboration skills while fostering a service-oriented culture. Capable of delivering an exceptional omni-channel shopping experience and effectively supporting daily store operations.

Highest-signal resume keywords

Leadership ExperienceTeam PlayerFlexible Hours AvailabilityProduct Knowledge SharingService Culture Upholding

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

CollaborationInitiativePassion for Brand

Industry Keywords

Omni Channel Shopping ExperienceStore OperationsBrand RepresentationDaily Opening ProceduresDaily Closing Procedures

About the role

Key responsibilities & impact

Collaborates with the store management team in the supervision of daily store operations
Acts as a brand representative reflective of company values
Leads by example in upholding a service culture
Delivers a seamless, omni channel shopping experience
Actively participates as floor service leader by facilitating an energized pace
Takes initiative in teaching and sharing product knowledge
Supports the store management team by participating in daily opening and closing office procedures

Requirements

What you’ll need

Passion for UO brand
Leadership experience
Experience being a team player
Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays
Eagerness to learn and grow within the organization

Benefits

Comp & perks

medical
dental
vision
PTO
generous employee discounts
retirement savings