Brand Ambassador

URBN (Urban Outfitters, Anthropologie Group, Free People & Nuuly)

Brand Ambassador role at Urban Outfitters creating authentic connections and experiences for customers. Engaging customers with personal style, creativity, and a love for pop culture.

Posted 7/26/2026part-timeMiami Beach • Florida • 🇺🇸 United StatesMid-LevelSenior💰 $14 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates a genuine love for Urban Outfitters while engaging customers through authentic conversations and maintaining an inspiring shopping environment. Exhibits flexibility and a collaborative attitude in a fast-paced retail setting.

Highest-signal resume keywords

Customer EngagementRetail ExperienceCollaborative AttitudePositive EnergyFlexibility with Scheduling

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

CreativityPeople-First MindsetConfidence in Personal Style

Tools & Technologies

In-Store Technology

Industry Keywords

RetailCustomer Service

About the role

Key responsibilities & impact

Bring the Brand to Life
Show up as you—your individuality, creativity, and perspective are what make the UO experience different
Create the Energy on the Salesfloor
Engage customers with authentic conversations
Help maintain a space that feels inspiring, organized, and easy to shop
Use in-store tech to support customers however they want to shop
Be open to trying new things, jumping in where needed, and learning as you go
Support your team, share ideas, and bring good energy

Requirements

What you’ll need

A genuine love for Urban Outfitters
Confidence in expressing your personal style and creativity
A people-first mindset, you enjoy meeting and helping others
A collaborative attitude and positive energy
Comfort in a fast-moving, ever-changing environment
Flexibility with scheduling (nights, weekends, holidays)
Experience in retail or customer service is a plus, but not required.

Benefits

Comp & perks

Flexible scheduling that works with your life
Employee discount on UO products
Opportunities to grow within the brand
Hands-on experience with fashion, culture, and retail
Medical, dental, vision, PTO, generous employee discounts, retirement savings and much more!