Brand Ambassador

URBN (Urban Outfitters, Anthropologie Group, Free People & Nuuly)

Brand Ambassador at Urban Outfitters bringing the brand to life through customer interaction and personal style. Creating engaging shopping experiences and maintaining store standards in a fast-paced environment.

Posted 7/23/2026part-timeSpokane • Washington • 🇺🇸 United StatesMid-LevelSenior💰 $17 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates a genuine passion for Urban Outfitters while engaging customers through authentic conversations and a collaborative team spirit. Embraces flexibility and adaptability in a fast-paced retail environment, ensuring a seamless shopping experience.

Highest-signal resume keywords

Customer EngagementRetail ExperienceTeam CollaborationCreativityFlexibility

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

People-First MindsetPositive EnergyConfidence in Personal StyleAdaptabilityCommunication

Tools & Technologies

In-Store Technology

Industry Keywords

RetailCustomer ServiceUrban Outfitters

About the role

Key responsibilities & impact

Bring the Brand to Life
Show up as you—your individuality, creativity, and perspective are what make the UO experience different;
Create the Energy on the Salesfloor
Engage customers with authentic conversations, keep them informed about exclusive drops and promotions, and share your enthusiasm for products you're genuinely excited about;
Make Shopping Seamless
Help maintain a space that feels inspiring, organized, and easy to shop;
Use in-store tech to support customers however they want to shop
Stay Curious + Flexible
Be open to trying new things, jumping in where needed, and learning as you go
Work as a Team
Support your team, share ideas, and bring good energy

Requirements

What you’ll need

A genuine love for Urban Outfitters
Confidence in expressing your personal style and creativity
A people-first mindset, you enjoy meeting and helping others
A collaborative attitude and positive energy
Comfort in a fast-moving, ever-changing environment
Flexibility with scheduling (nights, weekends, holidays)
Experience in retail or customer service is a plus, but not required

Benefits

Comp & perks

Flexible scheduling that works with your life
Employee discount on UO products
Opportunities to grow within the brand
Hands-on experience with fashion, culture, and retail
Medical, dental, vision, PTO, generous employee discounts, retirement savings and much more!