FP Movement Key Holder

URBN (Urban Outfitters, Anthropologie Group, Free People & Nuuly)

Key Holder supervising store operations and enhancing customer experience for FP Movement in Wellesley, Massachusetts. Collaborating with the management team to drive sales and develop the team.

Posted 7/20/2026part-timeWellesley • Massachusetts • 🇺🇸 United StatesMid-LevelSenior💰 $17 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates a strong commitment to customer engagement and relationship building through personalized service and product knowledge. Capable of collaborating with team members and partners to enhance the store environment and drive sales while adhering to company policies and safety standards.

Highest-signal resume keywords

Customer EngagementTeam CollaborationEvent ExecutionProduct KnowledgeFlexible Scheduling

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

Decision-MakingMultitaskingProactive Problem-SolvingOptimismPositivity

Tools & Technologies

Freeway#MovingTogether HubInstagram

Industry Keywords

FP MovementWellnessFitnessCustomer ExperienceOmni-ChannelStore OperationsInventory AccuracyProduct Loss PreventionInclusive PhilosophyTeam Development

About the role

Key responsibilities & impact

Acts as a brand ambassador and reflects the company values; partners with the store leadership team on the creation of an engaging experience that appeals to the FP Movement customer
Creates selling initiatives that enhance the customer experience; encourages the team to build lasting relationships through personalized service, product recommendations, and connecting with the customer on shared interests of wellness and fitness
Actively shares details to promote FP Movement events, as well as drive engagement and participation; supports the execution of events in collaboration with fitness and wellness partners
Utilizes technology to be well-informed on events and special offers in store and online to enhance the customer experience with an omni perspective
Acts as an elevated team member, exercising decision-making and multitasking capabilities while always prioritizing service over tasks
Actively participates in managing the store environment and customer experience by facilitating an energized pace, positivity of the team, management of the daily zone, and driving sales
Takes initiative in teaching and sharing product knowledge, brand messaging, and how to deliver exceptional customer interactions by utilizing resources such as the Freeway, #MovingTogether hub, and Instagram
Supports the store management team by participating in daily office procedures, execution of operations, and store maintenance
Collaborates with key partners to effectively execute shipment processing, restocking, and placement of product while maintaining FP Movement’s visual and display standards; ensures omni-channel orders are processed timely and accurately
Adheres to store’s safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support the profitability of the store
Supports an inclusive and people-first philosophy; engages employees at all levels to encourage open dialogue, reinforce follow through, and ensure that the store team is heard and supported
Stays current and collaborates with the leadership team to respond to communication; contributes to sharing information with the team and actively participates in daily meetings and chat ins
Displays eagerness to develop new skills while being open and responsive to feedback; enhances environment through displaying optimism, positivity, and proactive problem-solving skills
Guides and develops Stylist team; takes responsibility for own development and professional growth while considering role replacement for career progression

Requirements

What you’ll need

Passion for FP Movement and/or connection to the local fitness community
Experience being a team player
Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays
Eagerness to learn and grow within the brand

Benefits

Comp & perks

medical
dental
vision
PTO
generous employee discounts
retirement savings and much more!