Visual Merchandising Manager

URBN (Urban Outfitters, Anthropologie Group, Free People & Nuuly)

Visual Merchandising Manager at Anthropologie directing merchandising, product flow, and store operations. Collaborating with teams to enhance customer experience and sales through effective visual presentation.

Posted 7/19/2026full-timeWilmington • North Carolina • 🇺🇸 United StatesMid-LevelSenior💰 $26 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in visual merchandising, product flow management, and team leadership to enhance customer experience and drive sales. Proven ability to analyze business performance and implement effective merchandising strategies while fostering a collaborative and inclusive team environment.

Highest-signal resume keywords

Visual Merchandising ManagementTeam Leadership DevelopmentProduct Flow OptimizationCustomer Experience EnhancementBusiness Analysis and Reporting

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Visual MerchandisingFloor PlanningProduct Knowledge DevelopmentSales Strategy ImplementationBusiness Analysis

Soft Skills

Team BuildingCoaching and MentoringCommunicationInclusivity AdvocacyCustomer-Centric Mindset

Tools & Technologies

Company Reporting ToolsMerchandising Standards

Industry Keywords

Retail ManagementCustomer ExperienceOmni ServicesStore OperationsTalent Development

About the role

Key responsibilities & impact

The Visual Merchandising Manager directs the merchandising, product flow, and display while supporting daily store operations to create an inspiring and dynamic experience for the customer.
Partners with store leadership in managing product flow and visual execution while empowering the team to prioritize the customer
Takes a forward-thinking approach to the customer experience, in-store marketing, merchandising, and fostering a creative community to drive sales and create a compelling store environment
Mentors the team to provide a frictionless customer experience by utilizing technology to transact in the moment; prioritizes omni services through all channels to exceed customer expectations
Promotes an inclusive environment by representing and amplifying all voices, actively seeking and advocating different perspectives
Sets clear objectives and expectations by coaching team members on analysis of business related to visual presentation to achieve department sales goals
Supports the Store Brand Leader in identifying and onboarding external talent; invests in internal employee engagement to retain a diverse team and fuel internal growth
Utilizes brand resources to teach standards of product flow and merchandising; develops teams’ product knowledge to appeal to the local customer
Manages the visual direction from planning through execution to meet Company expectations, budgets, and timeline while strategizing according to individual store characteristics
Assesses store business using Company reporting tools to identify merchant opportunities within product placement, outfitting, and stock levels
Plans and owns an effective shipment process utilizing reporting and business analysis to maximize new product placement on the floor and in back of house; creates strategies for replenishment and recovery of sell-through and markdowns
Contributes to a customer-first philosophy flexing schedule to the needs of the business and supporting operations and zone coverage as needed
Provides global product and visual feedback to Store Manager and District Manager; submits store environment photos to highlight merchandising and display updates
Checks in with leadership to maintain communication and ensure completion of store directives and projects
Embraces a culture of development by protecting time with direct reports and consistently delivering feedback for individual personal growth and succession planning
Contributes to positive team morale through brand and store initiatives such as the SPARKED Journal, employee recognition, and team building activities

Requirements

What you’ll need

3+ years store visual merchandising and leadership experience
Strong merchant skills and a history of delivering financial results
Experience with floor planning
Proven record of developing great talent
Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays

Benefits

Comp & perks

medical
dental
vision
PTO
generous employee discounts
retirement savings and much more!