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URBN (Urban Outfitters, Anthropologie Group, Free People & Nuuly)

Sales Associate

URBN (Urban Outfitters, Anthropologie Group, Free People & Nuuly)

Sales Associate engaging customers and driving sales at Anthropologie. Building relationships and connecting product suggestions while maintaining a positive team morale.

Posted 7/18/2026part-timeChattanooga • Tennessee • 🇺🇸 United StatesJuniorMid-Level💰 $12 per hourWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service skills and the ability to engage customers in a personalized manner while maintaining operational standards. Collaborates effectively with team members and contributes to a positive store environment.

Highest-signal resume keywords
Customer Service ExperienceTeam PlayerFlexible Work HoursProduct KnowledgeSales Support

ATS Keywords

Tailor your resume
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
Genuine ConversationRelationship BuildingCommunicationTeam Morale Contribution
Tools & Technologies
Technology UtilizationOmni Order Fulfillment
Industry Keywords
Anthro Brand FanMerchandising StandardsCustomer ExperienceProduct SuggestionsVisual Standards

About the role

Key responsibilities & impact
  • Initiates genuine conversation to engage with the customer in a personalized way where all customers feel welcome, heard and valued
  • Supports a selling environment in all areas of the sales floor by connecting with multiple customers and sharing product suggestions
  • Provides a frictionless customer experience by utilizing technology to transact in the moment, find sizes and colors, and place orders for items not available in store
  • Builds productive relationships with peers; asks for support when needed and makes an effort to help others
  • Participates in the learning and sharing of product knowledge, current trends, and personal styling priorities to inspire the customer
  • Contributes to a positive team morale participating in store initiatives and highlighting peers and leaders through the SPARKED journal
  • Provides insights related to the customer and employee experience and communicates feedback to Store Leadership
  • Understands their contribution to service and selling on every shift in order to impact the store’s business
  • Supports the shipment process to gain awareness of product, including what’s new and what’s restock; contributes to completion of omni order fulfillment processes while maintaining stock levels of the floor
  • Maintains Anthropologie’s visual and operational standards while keeping the focus on the customer; stays current on merchandising updates

Requirements

What you’ll need
  • Anthro brand fan
  • Experience in customer service
  • Experience being a team player
  • Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays

Benefits

Comp & perks
  • medical
  • dental
  • vision
  • PTO
  • generous employee discounts
  • retirement savings