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Seasonal Brand Ambassador
URBN (Urban Outfitters, Anthropologie Group, Free People & Nuuly)Seasonal Brand Ambassador creating authentic experiences at Urban Outfitters through personal style and customer engagement. Engaging with customers and bringing the brand to life in the store environment.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates a genuine passion for Urban Outfitters and a strong ability to engage customers through authentic conversations and personal style. Exhibits flexibility and teamwork in a fast-paced retail environment while maintaining an inspiring and organized shopping space.
Highest-signal resume keywords
Customer EngagementRetail ExperienceTeam CollaborationCreativityFlexibility
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
People-First MindsetPositive EnergyConfidence in Personal Style
Tools & Technologies
In-Store Technology
Industry Keywords
RetailCustomer ServiceProduct TrendsStore OrganizationVisual Merchandising
About the role
Key responsibilities & impact- Bring the Brand to Life
- Show up as you—your individuality, creativity, and perspective are what make the UO experience different; stay in the know on product drops, trends, and what’s happening in-store and online
- Create the Energy on the Salesfloor
- Engage customers with authentic conversations, keep them informed about exclusive drops and promotions, and share your enthusiasm for products you're genuinely excited about; your energy helps create memorable experiences that keep customers coming back
- Make Shopping Seamless
- Help maintain a space that feels inspiring, organized, and easy to shop; from restocking to styling displays, you’ll keep the store looking fresh and on-brand
- Use in-store tech to support customers however they want to shop—whether that’s in-store, online, or somewhere in between
- Stay Curious + Flexible
- Be open to trying new things, jumping in where needed, and learning as you go—every day is a little different, and that’s part of the fun
- Work as a Team
- Support your team, share ideas, and bring good energy—we show up for each other and make the store a positive place to be
Requirements
What you’ll need- A genuine love for Urban Outfitters
- Confidence in expressing your personal style and creativity
- A people-first mindset, you enjoy meeting and helping others
- A collaborative attitude and positive energy
- Comfort in a fast-moving, ever-changing environment
- Flexibility with scheduling (nights, weekends, holidays)
- Experience in retail or customer service is a plus, but not required
Benefits
Comp & perks- Employee discount on UO products
- Flexible scheduling that works with your life
- Opportunities to grow within the brand
- Hands-on experience with fashion, culture, and retail
- Medical, dental, vision
- PTO
- Generous employee discounts
- Retirement savings