Seasonal Brand Ambassador

URBN (Urban Outfitters, Anthropologie Group, Free People & Nuuly)

Seasonal Brand Ambassador bringing Urban Outfitters to life through real connections and personal style. Create memorable experiences for customers in a fast-paced retail environment.

Posted 7/17/2026part-timeLancaster • Pennsylvania • 🇺🇸 United StatesMid-LevelSenior💰 $11 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates a strong ability to engage customers through authentic conversations and create memorable shopping experiences while maintaining an organized and inspiring store environment. Exhibits flexibility and a collaborative spirit, contributing positively to team dynamics and adapting to a fast-paced retail setting.

Highest-signal resume keywords

Customer EngagementVisual MerchandisingTeam CollaborationAdaptabilityPositive Energy

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

CreativityPeople-First MindsetConfidenceFlexibilityCollaborative Attitude

Tools & Technologies

In-Store Technology

Industry Keywords

Urban OutfittersRetail ExperienceProduct KnowledgeSalesfloor ManagementCustomer Service

About the role

Key responsibilities & impact

Bring the Brand to Life
Show up as you—your individuality, creativity, and perspective are what make the UO experience different; stay in the know on product drops, trends, and what’s happening in-store and online
Create the Energy on the Salesfloor
Engage customers with authentic conversations, keep them informed about exclusive drops and promotions, and share your enthusiasm for products you're genuinely excited about; your energy helps create memorable experiences that keep customers coming back
Make Shopping Seamless
Help maintain a space that feels inspiring, organized, and easy to shop; from restocking to styling displays, you’ll keep the store looking fresh and on-brand
Use in-store tech to support customers however they want to shop—whether that’s in-store, online, or somewhere in between
Stay Curious + Flexible
Be open to trying new things, jumping in where needed, and learning as you go—every day is a little different, and that’s part of the fun
Work as a Team
Support your team, share ideas, and bring good energy—we show up for each other and make the store a positive place to be

Requirements

What you’ll need

A genuine love for Urban Outfitters
Confidence in expressing your personal style and creativity
A people-first mindset, you enjoy meeting and helping others
A collaborative attitude and positive energy
Comfort in a fast-moving, ever-changing environment
Flexibility with scheduling (nights, weekends, holidays)

Benefits

Comp & perks

Medical
Dental
Vision
PTO
Generous employee discounts
Retirement savings