Department Manager – Service & Styling

URBN (Urban Outfitters, Anthropologie Group, Free People & Nuuly)

Service and Styling Manager at Anthropologie directing customer service and styling initiatives in a retail environment. Leading team development and creating engaging shopping experiences.

Posted 7/17/2026full-timeBeavercreek • Ohio • 🇺🇸 United StatesJuniorMid-Level💰 $20 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong retail leadership with a focus on delivering exceptional customer service and financial results. Capable of developing talent and creating engaging store experiences through effective team management and event curation.

Highest-signal resume keywords

Retail Leadership ExperienceStrong Merchant SkillsTalent DevelopmentCustomer Experience ManagementEvent Curation

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

Extraordinary ServiceTeam LeadershipCommunication

Tools & Technologies

Technology Utilization

Industry Keywords

RetailCustomer EngagementFinancial ResultsFlexible Hours

About the role

Key responsibilities & impact

Directs the service, selling, and styling to achieve an engaging and inspiring store environment
Leads by example in providing extraordinary service where all customers feel welcome
Teaches the team to provide a frictionless customer experience by utilizing technology
Supports the Store Manager in curating events and experiences

Requirements

What you’ll need

2+ years of retail leadership experience
Strong merchant skills and a history of delivering financial results
Proven record of developing great talent
Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays

Benefits

Comp & perks

medical
dental
vision
PTO
generous employee discounts
retirement savings