Brand Ambassador

URBN (Urban Outfitters, Anthropologie Group, Free People & Nuuly)

Brand Ambassador creating authentic experiences in-store at Urban Outfitters. Engaging customers through genuine conversations while providing a fun shopping environment.

Posted 7/17/2026part-timeBurlington • Vermont • 🇺🇸 United StatesMid-LevelSenior💰 $15 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates a strong customer service orientation with a focus on collaboration and flexibility in a dynamic retail environment. Emphasizes personal style and creativity while engaging with customers to enhance their shopping experience.

Highest-signal resume keywords

Customer Service ExperienceRetail ExperienceCollaborative AttitudeFlexibility with SchedulingPeople-First Mindset

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

Positive EnergyCreativityCuriosityTeamwork

Industry Keywords

Urban OutfittersSalesfloorIn-Store TechnologyFast-Moving Environment

About the role

Key responsibilities & impact

Bring the Brand to Life
Create the Energy on the Salesfloor
Make Shopping Seamless
Use in-store tech to support customers however they want to shop
Stay Curious + Flexible
Work as a Team

Requirements

What you’ll need

A genuine love for Urban Outfitters
Confidence in expressing your personal style and creativity
A people-first mindset, you enjoy meeting and helping others
A collaborative attitude and positive energy
Comfort in a fast-moving, ever-changing environment
Flexibility with scheduling (nights, weekends, holidays)
Experience in retail or customer service is a plus, but not required

Benefits

Comp & perks

A team that celebrates you for being you
Flexible scheduling that works with your life
Employee discount on UO products
Opportunities to grow within the brand
Hands-on experience with fashion, culture, and retail
medical, dental, vision, PTO, generous employee discounts, retirement savings and much more!