Brand Ambassador

URBN (Urban Outfitters, Anthropologie Group, Free People & Nuuly)

Brand Ambassador engaging customers and creating authentic experiences for Urban Outfitters through style and enthusiasm. Making shopping seamless while collaborating with the team to maintain the store atmosphere.

Posted 7/13/2026part-timeKing of Prussia • Pennsylvania • 🇺🇸 United StatesMid-LevelSenior💰 $14 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates a genuine passion for Urban Outfitters and engages customers through authentic conversations while maintaining an inspiring and organized shopping environment. Exhibits flexibility and a collaborative attitude in a fast-paced retail setting.

Highest-signal resume keywords

Customer EngagementRetail ExperienceCollaborationCreativityFlexibility

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

People-First MindsetPositive EnergyConfidence in Personal Style

Tools & Technologies

In-Store Technology

Industry Keywords

RetailCustomer ServiceProduct TrendsSalesfloor Management

About the role

Key responsibilities & impact

Bring the Brand to Life
Show up as you—your individuality, creativity, and perspective are what make the UO experience different
Stay in the know on product drops, trends, and what’s happening in-store and online
Create the Energy on the Salesfloor
Engage customers with authentic conversations, keep them informed about exclusive drops and promotions
Share your enthusiasm for products you're genuinely excited about
Help maintain a space that feels inspiring, organized, and easy to shop
Use in-store tech to support customers however they want to shop
Be open to trying new things, jumping in where needed, and learning as you go
Support your team, share ideas, and bring good energy

Requirements

What you’ll need

A genuine love for Urban Outfitters
Confidence in expressing your personal style and creativity
A people-first mindset, you enjoy meeting and helping others
A collaborative attitude and positive energy
Comfort in a fast-moving, ever-changing environment
Flexibility with scheduling (nights, weekends, holidays)
Experience in retail or customer service is a plus, but not required

Benefits

Comp & perks

Employee discount on UO products
Flexible scheduling that works with your life
Opportunities to grow within the brand
Hands-on experience with fashion, culture, and retail
Medical, dental, vision, PTO, generous employee discounts, retirement savings and much more!