Sales Associate

URBN (Urban Outfitters, Anthropologie Group, Free People & Nuuly)

Sales Associate contributing to driving sales through engagement and personalized customer experience at Anthropologie store. Building customer relationships and supporting store operations for optimal service.

Posted 7/13/2026part-timeGlen Mills • Pennsylvania • 🇺🇸 United StatesJuniorMid-Level💰 $14 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service skills by engaging customers in personalized conversations and providing a frictionless shopping experience. Collaborates effectively with team members to maintain operational standards and contribute to a positive store environment.

Highest-signal resume keywords

Customer Service ExperienceTeam PlayerFlexible Work HoursProduct KnowledgeSales Support

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

Genuine ConversationRelationship BuildingTeam Morale Contribution

Tools & Technologies

Technology UtilizationOmni Order Fulfillment

Industry Keywords

Anthro Brand FanVisual StandardsMerchandising UpdatesProduct SuggestionsCustomer Experience

About the role

Key responsibilities & impact

Initiates genuine conversation to engage with the customer in a personalized way where all customers feel welcome, heard and valued
Supports a selling environment in all areas of the sales floor by connecting with multiple customers and sharing product suggestions
Provides a frictionless customer experience by utilizing technology to transact in the moment, find sizes and colors, and place orders for items not available in store
Builds productive relationships with peers; asks for support when needed and makes an effort to help others
Participates in the learning and sharing of product knowledge, current trends, and personal styling priorities to inspire the customer
Contributes to a positive team morale participating in store initiatives and highlighting peers and leaders through the SPARKED journal
Understands their contribution to service and selling on every shift in order to impact the store’s business
Supports the shipment process to gain awareness of product, including what’s new and what’s restock; contributes to completion of omni order fulfillment processes while maintaining stock levels of the floor
Maintains Anthropologie’s visual and operational standards while keeping the focus on the customer; stays current on merchandising updates

Requirements

What you’ll need

Anthro brand fan
Experience in customer service
Experience being a team player
Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays

Benefits

Comp & perks

medical
dental
vision
PTO
generous employee discounts
retirement savings and much more!