Terrain Assistant Manager – Site Operations

URBN (Urban Outfitters, Anthropologie Group, Free People & Nuuly)

Assistant Manager of Site Operations at Terrain supporting back of house operations and delivering seamless customer experiences. Overseeing team development and maintaining organizational standards.

Posted 7/10/2026full-timeWayland • Massachusetts • 🇺🇸 United StatesJuniorMid-Level💰 $23 per hourWebsite

About the role

Key responsibilities & impact

Supports back of house operations and store maintenance
Contribute to supporting the service experience, visual processes, and daily business operations
Leads by example in cultivating Terrain’s four promises
Delivers a seamless, multi-channel shopping experience
Participates in supporting visual priorities, facility standards
Maintains organizational standards in the back of house
Supports team development with new hire onboarding
Provides timely and specific employee feedback
Leads daily product flow processes
Guides the operational support associates

Requirements

What you’ll need

2+ years leadership experience
Knowledge of home décor trends & gardening
Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays
Eagerness to learn and grow within the organization

Benefits

Comp & perks

medical
dental
vision
PTO
generous employee discounts
retirement savings

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

Employee FeedbackCommunicationAdaptability