Terrain Sales Associate – Nursery

URBN (Urban Outfitters, Anthropologie Group, Free People & Nuuly)

Nursery Sales Associate at Terrain engaging customers on home décor and gardening interests. Exceeding customer expectations with personalized attention and product knowledge while maintaining store standards.

Posted 7/10/2026part-timeWayland • Massachusetts • 🇺🇸 United StatesJuniorMid-Level💰 $18 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service skills and a deep understanding of horticulture and home décor trends, while effectively collaborating with team members to enhance the customer shopping experience. Upholds operational standards and safety protocols to support store profitability and customer satisfaction.

Highest-signal resume keywords

Customer Service ExperienceHorticulture UnderstandingHome Décor Trends KnowledgeTeam CollaborationOperational Standards Adherence

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Horticulture UnderstandingHome Décor Trends Knowledge

Soft Skills

Customer Relationship BuildingPositive AttitudeInitiative

Tools & Technologies

Inventory Management SystemsCustomer Interaction Applications

Industry Keywords

Customer ExperienceVisual StandardsProduct KnowledgeSafety StandardsProduct Loss Reduction

About the role

Key responsibilities & impact

Exceeds customer expectations by building genuine, long lasting relationships through personalized attention
Actively shares details to promote terrain’s unique events
Shares product knowledge, new arrivals, and current trends to inform the customer and inspire their indoor and outdoor spaces
Delivers a seamless shopping experience through understanding and utilization of systems and applications for an efficient customer interaction
Contributes to the store by being positive, respectful, and helpful to others
Actively participates in daily meetings and projects; exhibits strong understanding of home and garden style that is reflective of the terrain brand
Takes initiative and works productively with the team to achieve common, collaborative goals
Upholds visual and operational standards while keeping the focus on the customer; supports team members across departments to maintain product standards and inspirational displays
Assists leadership team in receiving and placing new product; supports customer in-store, curbside, and local delivery
Adheres to store’s safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support the profitability of the store

Requirements

What you’ll need

Terrain brand fan
Experience in customer service
Horticulture understanding
Willing and able to work outside in all weather conditions
Basic knowledge of home décor trends & gardening
Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays

Benefits

Comp & perks

medical
dental
vision
PTO
generous employee discounts
retirement savings and much more!