Assistant Department Manager

URBN (Urban Outfitters, Anthropologie Group, Free People & Nuuly)

Assistant Department Manager creating a customer-centric environment by supporting the store leadership team. Engaging customers, driving sales, and maximizing productivity in Tempe, AZ store.

Posted 7/9/2026full-timeTempe • Arizona • 🇺🇸 United StatesMid-LevelSenior💰 $20 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong leadership and communication skills to enhance the customer experience and drive store productivity. Capable of managing store operations, supporting team development, and ensuring adherence to safety and company policies.

Highest-signal resume keywords

Leadership ExperienceCustomer EngagementDecision-Making SkillsCommunication SkillsProduct Knowledge

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Product PlacementInventory AccuracyPricing StrategyStore OperationsOnboarding Training

Soft Skills

Great CommunicatorTeam CollaborationProblem SolvingAccountabilityInitiative

Industry Keywords

Customer ExperienceSales EnvironmentStore StandardsSafety StandardsFlexible Hours

About the role

Key responsibilities & impact

Initiates conversation with customers as they enter the store and informs them of current promotions and happenings
Contributes to a selling environment by connecting with multiple customers, sharing product information, and maintaining pricing
Delivers a seamless shopping experience through understanding of product, pricing strategy, and utilization of technology
Supports the customer in-store pickup process including loading of furniture into vehicles
Leads the store environment and customer experience with managing and adjusting the daily zone chart, driving sales, and maximizing productivity in all store areas
Acts as an elevated team member, exercising decision-making skills to enhance store experience
Provides timely and specific employee feedback to create a culture of action and accountability
Helps to impact efficient processing and assists with product placement within a specialized area
Maintains standards and cleanliness by supporting daily tasks to create the best possible store environment
Supports daily opening and closing procedures along with ensuring product pricing and promotions are executed and signed accurately
Adheres to store’s safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support the profitability of the store
Actively participates in daily meetings and takes initiative in communicating store objectives, goals and accountability to store processes
Checks in with leadership to maintain communication and teamwork on completing store objectives, helps to inform associate team
Assists the Associate team in their growth and problem solving; supports new hire onboarding in their orientation and zone training for associate team
Holds employees accountable to scheduling and timecard company policy

Requirements

What you’ll need

Leadership experience
Great communicator able to set clear objectives and follow through
Must be comfortable on a ladder and have ability to lift and push more than 50lbs
Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays

Benefits

Comp & perks

medical
dental
vision
PTO
generous employee discounts
retirement savings and much more!