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Brand Ambassador
URBN (Urban Outfitters, Anthropologie Group, Free People & Nuuly)Brand Ambassador engaging customers and creating a fun shopping experience at Urban Outfitters. Bringing individuality, creativity, and energy to the salesfloor while connecting with customers.
About the role
Key responsibilities & impact- Bring the Brand to Life
- Show up as you—your individuality, creativity, and perspective are what make the UO experience different; stay in the know on product drops, trends, and what’s happening in-store and online
- Create the Energy on the Salesfloor
- Engage customers with authentic conversations, keep them informed about exclusive drops and promotions, and share your enthusiasm for products you're genuinely excited about; your energy helps create memorable experiences that keep customers coming back
- Make Shopping Seamless
- Help maintain a space that feels inspiring, organized, and easy to shop; from restocking to styling displays, you’ll keep the store looking fresh and on-brand
- Use in-store tech to support customers however they want to shop—whether that’s in-store, online, or somewhere in between
- Stay Curious + Flexible
- Be open to trying new things, jumping in where needed, and learning as you go—every day is a little different, and that’s part of the fun
- Work as a Team
- Support your team, share ideas, and bring good energy—we show up for each other and make the store a positive place to be
Requirements
What you’ll need- A genuine love for Urban Outfitters
- Confidence in expressing your personal style and creativity
- A people-first mindset, you enjoy meeting and helping others
- A collaborative attitude and positive energy
- Comfort in a fast-moving, ever-changing environment
- Flexibility with scheduling (nights, weekends, holidays)
- Experience in retail or customer service is a plus, but not required
Benefits
Comp & perks- Flexible scheduling that works with your life
- Employee discount on UO products
- Opportunities to grow within the brand
- Hands-on experience with fashion, culture, and retail
- medical
- dental
- vision
- PTO
- generous employee discounts
- retirement savings
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
Positive EnergyPeople-First MindsetAdaptabilityCommunication Skills