Personal Stylist

URBN (Urban Outfitters, Anthropologie Group, Free People & Nuuly)

Personal Stylist drives sales by developing authentic customer connections and offering expert styling advice. Curating individualized experiences with product recommendations at Anthropologie.

Posted 7/4/2026full-timeCharleston • South Carolina • 🇺🇸 United StatesJuniorMid-Level💰 $19 - $21 per hourWebsite

About the role

Key responsibilities & impact

Contributes to upholding a service culture that demonstrates extraordinary service to cultivate an environment where all customers feel welcome, heard and valued
Leads by example in relationship building, styling, and networking with customers; educates the store team and the customer on the benefits of the personal styling role and program
Generates impromptu and formal appointment opportunities to cultivate customer relationships and drive key metrics
Advocates for technology usage and encourages the team to transact in the moment, upsell, and clientele
Contributes to an inclusive environment by helping to amplify all voices, actively seeking and advocating different perspectives
Identifies personal styling knowledge gaps amongst the team and actions accordingly; facilitates regional and brand styling initiatives or trainings
Utilizes brand resources to share relevant apparel styling and product knowledge with the team to elevate associate confidence in servicing and outfitting the customer
Reviews store business to understand buying trends, influence apparel outfitting and selling decisions, and to drive apparel and accessories department business
Capitalizes on walk-in traffic and identifies business-driving opportunities through outreach and networking; actions opportunities in partnership with store leadership to drive incremental sales for the store and achieve company and outreach goals
Partners with visual team to support mannequin outfitting updates to showcase new arrivals and best sellers
Upholds accountability and productivity for zoned personal styling hours; contributes to a customer-first philosophy and is flexible in supporting service in zone coverage
Communicates customer insights and shopping patterns to the leadership team and styling team through regional or brand communication platforms
Cultivates productive relationships with leadership and selling team that contributes to a collaborative, customer-centric environment; maintains open communication to identify and act on business needs in the moment
Contributes to positive team morale through brand and store initiatives such as the SPARKED Journal, employee recognition, and team building activities
Collaborates with store leadership in identifying and curating events and experiences that are reflective of the interests of the local customer and surrounding community to drive brand engagement

Requirements

What you’ll need

Anthro brand fan
2+ years of experience building customer relationships or clienteling
Passion for apparel styling
Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays

Benefits

Comp & perks

medical
dental
vision
PTO
generous employee discounts
retirement savings

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Apparel StylingClientelingSales StrategyBusiness Trend AnalysisProduct Knowledge

Soft Skills

Relationship BuildingCommunicationTeam Morale EnhancementInclusivity AdvocacyNetworking