Sales Associate

URBN (Urban Outfitters, Anthropologie Group, Free People & Nuuly)

Sales Associate contributing to driving sales through genuine customer engagement at Urban Outfitters. Interacting with customers and maintaining store standards.

Posted 6/30/2026part-timeDunwoody • 🇺🇸 United StatesJuniorMid-Level💰 $12 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates a strong commitment to customer service and brand representation while effectively utilizing technology to enhance the shopping experience. Collaborates with team members to maintain operational standards and support store profitability.

Highest-signal resume keywords

Customer Service ExperienceTeam PlayerFlexible Hours AvailabilityOmni Channel Shopping ExperienceBrand Passion

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

Positive AttitudeRespectfulnessHelpfulnessCollaborationCommunication

Tools & Technologies

MPOSPOSIn-Store PickupCurbside Pickup

Industry Keywords

SalesVisual StandardsOperational StandardsInventory AccuracyProduct Loss Prevention

About the role

Key responsibilities & impact

Contributes to driving sales through providing a genuine experience to each customer
Acts as a brand representative reflective of the company values
Initiates conversation, shares advice and product knowledge to interact with the customer in a personalized way
Utilizes technology to be well-informed on company priorities and promotions in-store and online; delivers a seamless, omni channel shopping experience through utilization of the tools available to service the customer (i.e. MPOS, POS, In-Store & Curbside Pick Up)
Contributes to the store by being positive, respectful, and helpful to others
Collaborates with peers and leadership, sharing ideas and jumping in to support the needs of the team
Maintains Urban Outfitters’ visual and operational standards while keeping the focus on the customer
Supports the shipment process to gain awareness of product including what’s new and what’s already on the floor; contributes to completion of omni order fulfillment processes
Adheres to store’s safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support the profitability of the store

Requirements

What you’ll need

Passion for UO brand
Experience in customer service
Experience being a team player
Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays

Benefits

Comp & perks

medical
dental
vision
PTO
generous employee discounts
retirement savings and much more!