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Assistant Department Manager
URBN (Urban Outfitters, Anthropologie Group, Free People & Nuuly)Assistant Department Manager at Anthropologie promoting a positive store environment. Supporting team leadership and driving customer engagement through retail excellence.
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
leadershipteam playercommunicationcustomer serviceemployee developmentcollaborationactive listeningflexibilityengagementinclusive environment
Industry Keywords
retail leadershiponboardingsalesfloor managementomni fulfillmentservice culturebrand representationcustomer eventsoperating processesrecruitingstore operations
About the role
Key responsibilities & impact- Acts as a brand representative to promote a positive and inclusive environment in the store
- Leads by example in upholding a service culture that demonstrates extraordinary service
- Supports the store leadership team and stylists to promote unique customer events
- Actively participates leading the salesfloor and driving engagement in each zone
- Participates in the recruiting, hiring, and onboarding process
- Utilizes brand resources to champion employee development and support initiatives
- Supports daily operating processes such as opening and closing procedures
- Collaborates with key partners to effectively execute shipment and omni fulfillment processes
- Contributes to an inclusive work environment by actively listening to others
- Checks in with leadership to maintain communication and teamwork
Requirements
What you’ll need- Anthro brand fan
- 1+ years of retail leadership experience
- Experience being a team player
- Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays
- Eagerness to learn and grow within the organization
Benefits
Comp & perks- medical
- dental
- vision
- PTO
- generous employee discounts
- retirement savings
- much more!