Home Stylist – Part-Time

URBN (Urban Outfitters, Anthropologie Group, Free People & Nuuly)

Home Stylist cultivating service culture and providing individualized styling experiences for customers. Driving brand metrics through relationships and curated product recommendations.

Posted 6/26/2026part-timeNew York City • New York • 🇺🇸 United StatesJunior💰 $20 - $22 per hourWebsite

About the role

Key responsibilities & impact

Contributes to upholding a service culture that demonstrates extraordinary service to cultivate an environment where all customers feel welcome, heard and valued
Leads by example in relationship building, styling, and networking with customers; educates the store team and the customer on the benefits of the home stylist role and program
Generates impromptu and formal appointment opportunities to cultivate customer relationships and drive key metrics
Advocates for technology usage and encourages the team to transact in the moment, upsell, and clientele
Contributes to an inclusive environment by helping to amplify all voices, actively seeking and advocating different perspectives
Identifies home styling knowledge gaps amongst the team and actions accordingly; facilitates regional and brand styling initiatives or trainings
Utilizes brand resources to share relevant home styling and product knowledge with the team to elevate associate confidence in servicing the home customer
Reviews store business to understand buying trends, influence home outfitting and selling decisions, and to drive home department business
Takes ownership of the furniture business by capitalizing on walk-in traffic and identifies business-driving opportunities through outreach and networking; actions opportunities in partnership with store leadership to drive incremental sales for the store and achieve company and outreach goals
Communicates customer insights and shopping patterns to the leadership team and styling team through regional or brand communication platforms
Cultivates productive relationships with leadership and selling team that contributes to a collaborative, customer-centric environment; maintains open communication to identify and act on business needs in the moment
Contributes to positive team morale through brand and store initiatives such as the SPARKED Journal, employee recognition, and team building activities
Collaborates with store leadership in identifying and curating events and experiences that are reflective of the interests of the local customer and surrounding community to drive brand engagement

Requirements

What you’ll need

1+ years of retail leadership experience
Experience being a team player
Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays
Eagerness to learn and grow within the organization

Benefits

Comp & perks

medical
dental
vision
PTO
generous employee discounts
retirement savings and much more!

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

relationship buildingnetworkingcustomer serviceteam collaborationcommunicationleadershipinclusive environmentproblem-solvingcustomer insightsteam morale