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URBN (Urban Outfitters, Anthropologie Group, Free People & Nuuly)

Key Holder

URBN (Urban Outfitters, Anthropologie Group, Free People & Nuuly)

Key Holder collaborating with store management team overseeing daily operations. Driving sales through customer connections and supporting store with visual and operational objectives.

Posted 6/26/2026part-timeSacramento • California • 🇺🇸 United StatesMid-LevelSenior💰 $19 per hourWebsite

About the role

Key responsibilities & impact
  • Collaborates with the store management team in the supervision of daily store operations
  • Supports the store by setting a fun and energetic pace to accomplish operational and visual objectives and drive sales through genuine customer connections
  • Acts as a brand representative reflective of company values
  • Leads by example in upholding a service culture that demonstrates extraordinary service to cultivate an environment of genuine customer connection
  • Uses customer feedback to understand customer perspective to positively improve interactions
  • Delivers a seamless, omni channel shopping experience through understanding and utilization of the tools available to service the customer (i.e. MPOS, POS, In-Store & Curbside Pick Up)

Requirements

What you’ll need
  • Passion for UO brand
  • Leadership experience
  • Experience being a team player
  • Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays
  • Eagerness to learn and grow within the organization

Benefits

Comp & perks
  • medical
  • dental
  • vision
  • PTO
  • generous employee discounts
  • retirement savings and much more

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills
leadershipteam playercustomer serviceflexibilityeagerness to learncollaborationcommunicationproblem-solvingadaptabilityservice culture