Key Holder

URBN (Urban Outfitters, Anthropologie Group, Free People & Nuuly)

Key Holder collaborating with store management team overseeing daily operations. Driving sales through customer connections and supporting store with visual and operational objectives.

Posted 6/26/2026part-timeSacramento • California • 🇺🇸 United StatesMid-LevelSenior💰 $19 per hourWebsite

About the role

Key responsibilities & impact

Collaborates with the store management team in the supervision of daily store operations
Supports the store by setting a fun and energetic pace to accomplish operational and visual objectives and drive sales through genuine customer connections
Acts as a brand representative reflective of company values
Leads by example in upholding a service culture that demonstrates extraordinary service to cultivate an environment of genuine customer connection
Uses customer feedback to understand customer perspective to positively improve interactions
Delivers a seamless, omni channel shopping experience through understanding and utilization of the tools available to service the customer (i.e. MPOS, POS, In-Store & Curbside Pick Up)

Requirements

What you’ll need

Passion for UO brand
Leadership experience
Experience being a team player
Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays
Eagerness to learn and grow within the organization

Benefits

Comp & perks

medical
dental
vision
PTO
generous employee discounts
retirement savings and much more

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

leadershipteam playercustomer serviceflexibilityeagerness to learncollaborationcommunicationproblem-solvingadaptabilityservice culture